Facilities Services Assistant Resume Example Federal Bureau Of Prisons

FACILITIES SERVICES ASSISTANT

Professional Summary

Objective: A skilled, reliable, adaptable and self-motivated team player with 15+ years of office administrative and customer service skills acquired variety of settings which include; but not limited to; medical, collections, financial, and corrections. I am looking to obtain a position that will allow me the opportunity to utilize my assortment of knowledge and experience.

Skills

Extensive Customer Service
Extensive data and numerical entry
Payroll and time-sheet processing
Multi-phone system
Telephone Etiquette
Detailed, organized and efficient
Writing and reading correspondence
Scheduling
Database Management

Financial/accounting principles
Service initiatives support
Program files and record maintenance
Quality control
Audit Procedures
Technical Support
Administrative, Financial/accounting processes
Microsoft Windows, Technical Support
Microsoft Office

Work History

Facilities Services Assistant, 11/2002 to 12/2019
Federal Bureau of Prisons – Bastrop, TX

Coordinated administrative operations; establishing files and records, extensive data entry, utilized a variety of office equipment which included, copy and fax machines, scanners, calculators, etc.
Maintained and processed payroll for 29+ staff which consisted of; creating file records, keying various work and leave codes in payroll software utilizing specific cost centers to ensure receipt of accurate pay and efficient payroll processing. Conducted audits and file retention processes , verifying and conducting audits security and confidentiality based on policy guidelines ensuring all files in fire proof safe and secured
Generated correspondence from subject, notes, transcription, etc., and reviewed for clarity, grammatical and typographical errors prior to distribution.
Supervised and trained four office clerks in conducting daily office procedures and train new and current staff.
Received calls for department via multi-line phone system from various level of staff, prospective visitors, contractors, etc.; providing direction and information to callers in reference to subject matter and/or route accordingly based on nature of call or request. Providing listening skills to promote building positive and polite rapport with all
Managed and updated computer database establishing passwords and granting access to the database software; generated work orders and reports utilizing computer software and train staff on various software procedures
Received and sorted incoming and outgoing mail and correspondence daily and distributed to appropriate person or department
Scheduled and coordinated meetings, retreats, and appointments on a daily and monthly basis, disseminating information to staff via various methods, such as; mass emails, two-way radios, telephone and in-person
Processed National Crime Information Checks (NCIC) to facilitate visitor and contractor access to the facility, obtaining information and approval from folk prior to processing; safeguarded safety and security of institution and computer access
Completed inventory and procured office supplies, researching supplier discounts by contacting suppliers to obtain price quotes, to adhere to budget restraints
Created, edited, retrieved reports in computer database system to efficiently and effectively provide status of work orders, staff man-hours, monthly utility bills, etc
Additionally, manipulated database to print a variety of reports required to generate mandatory monthly report to be submitted to Regional Office
Served as Recruitment and Outreach Program Coordinator, establishing camaraderie and utilizing community resources to obtain, coordinate and participate in job fairs throughout the city and commuting areas
Provided information and direction in reference to personnel hiring practices and procedures, benefits, application submission process utilization government website, etc
Completed accounting processes; reconciling monthly credit card statements, obligating funds between three cost centers for purchases and operations monitoring financial resources ensuring remain within budget throughout the fiscal year; assist with projecting yearly budgets

Director of First Impressions/Weekend Receptionist, 06/2009 to 07/2019
WESTMINSTER MANOR HEALTHCARE – Austin, TX

Accounting Technician, 07/1999 to 11/2002
Federal Bureau Of Prisons – Three Rivers, Texas

Responsible for procuring, receiving and reconciling all merchandise that was sold in facility store
Reported financial data and updated financial records in ledgers and journals in Financial Management Information System (FMIS)
Assessed data and information to verify entry, calculation and billing code accuracy
Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable in electronic system
Generated various monthly, quarterly and annual reports that was required, to provide to upper management
Input a large volume of financial data into Federal Prison Point of Sale (FPPOS) computer system software and produced reports to track sales, inventory and verify accuracy of entries
Stayed on top of applicable federal and state requirements, policy and procures to ensure adhered to all financial regulations
Created plans and resolved accounting discrepancies prior to recording in financial system
Reconciled accounts, managed audits and updated financial records with remarkable accuracy
Gathered, evaluated and summarized account data in detailed financial reports
Checked receipts, invoices, and compared to inventory on hand for errors and accuracy before and after updating in FPPOS and FMIS
Created and maintained electronic and manual record-keeping systems
Provided outstanding customer service by quickly and professionally handling issues when called upon by various levels of staff, vendors, etc., to provide information or status on receipt of merchandise
Matched purchase orders with invoices and recorded necessary information
Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files

Education

Associate of Science: Physical Therapy Assistance McLennan Community College - Waco, Texas

Physical Therapy Assistant

Resume Overview

Companies Worked For:

Federal Bureau of Prisons
WESTMINSTER MANOR HEALTHCARE
Federal Bureau Of Prisons

School Attended

McLennan Community College

Job Titles Held:

Facilities Services Assistant
Director of First Impressions/Weekend Receptionist
Accounting Technician

Degrees

Associate of Science : Physical Therapy Assistance
Physical Therapy Assistant

Facilities Services Assistant Resume Example

Resume Score: 80%

Resume Overview

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