Facebook Marketing Expert Resume Example
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FACEBOOK MARKETING EXPERT
Summary
Responsible and friendly individual able to make customers feel welcome, with practiced care and attention to individual needs. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Skills
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Experience
10/2019 - CurrentScheels SportsMinot , ND
Facebook Marketing Expert
- Managed client marketing strategies and product promotion campaigns.
- Performed research to analyze behavior of customers, including purchasing habits, trends and preferences.
- Facilitated growth and increased brand awareness by working with marketing managers.
- Increased revenue by designing and enacting marketing strategies within budget parameters, as well as studying key consumer and market data.
- Managed customer digital marketing strategies to meet client goals and objectives.
- Top Facebook marketing expert in Q2 2020 for highest customer success rate.
05/2018 - 09/2019Camelback Ford/Chapman Hyundai/Showcase HondaCity , STATE
Sales Associate
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Collaborated with fellow sales team members to achieve group targets
- Offered product and service consultations and employed up-selling techniques
- Negotiated and closed deals with minimal oversight
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
- Demonstrated products to customers, discussed features and redirected objections to capture sales
- Assisted customers by finding needed vehicles and checking inventory for vehicles at other locations
- Educated customers on product and service offerings
- Sold various products by explaining unique features and educating customers on proper application
- Kept apprised of emerging trends and provided informative customer service to assist in product selection
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Helped average of 5 customers per day by responding to inquiries and locating products
- Communicated with customers about vehicle offerings, including policies, restrictions and refund policies
- Stayed up to date on store promotions, payment policies and security practices
- Recommended merchandise to customers based on needs and preferences
- Recommended optimal merchandise based on customer needs and desires
01/2015 - 04/2017Avedo Köln GmbHCity , STATE
Sales Coach/Associate
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
- Surpassed daily sales goals by 20% by cross-selling mobile phone contracts and promoting additional products
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Stayed up to date on store promotions, payment policies and security practices
- Sold various products by explaining unique features and educating customers on proper application
- Drove sales of mobile and internet contracts by applying proactive nature, knowledge of customer preferences and active listening skills
- Educated customers on product and service offerings
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Demonstrated products to customers, discussed features and redirected objections to capture sales
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Mentored team members in mastering sales techniques to consistently exceed objectives
- Recommended optimal merchandise based on customer needs and desires
- Recommended merchandise to customers based on needs and preferences
- Won company sales competition for highest sales, resulting in team and individual bonuses
- Communicated with customers about mobile offerings, including policies, restrictions and refund policies
- Offered product and service consultations and employed up-selling techniques
- Negotiated and closed deals with minimal oversight
- Kept apprised of emerging trends and provided informative customer service to assist in product selection
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 20% or more
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
Education and Training
2015City, State
Associate of ArtsMaricopa Community Colleges - Scottsdale Community College
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Maricopa Community Colleges - Scottsdale Community College
Job Titles Held:
- Facebook Marketing Expert
- Sales Associate
- Sales Coach/Associate
Degrees
- Associate of Arts
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