Currently, I am a dedicated and focused employee for NANA Management Services. I also have 2 years of pharmacy experience and over 14 years of office/customer service experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures. Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Always looking for room to grow.
Ran the front office. Took care of the business billing and coding. In charge of all the insurance EOB's and Checks. Was in close contact with all the insurance companies. Assisted the Chiropractor with patients, and running the Electric Stimulation Machine.
Coordinated with doctors and registered nurses to develop care plans for patients. Cleaned and sterilized instruments and disposed of contaminated supplies. Planned and hosted events, prepped and served food. Opened and assigned new client accounts. Coordinated meetings with other department managers and served as main liaison between sales and staff. Managed medical supply inventory, insurance records, patient charts and company files using online tracking system. Scheduled and confirmed appointments and meeting for entire management team. Handled and processed confidential patient information.Trained all new employees. Guaranteed positive customer experiences and resolved all customer complaints.
Coursework in Business Administration
Certified Pharmacy Technician
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