Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care. Effective Medical Assistant who adapts easily to changing environments and demands. Efficient Medical Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced medical office. Customer service oriented Medical Assistant skilled with greeting patients, scheduling appointments and preparing patient charts. Will be certified in May 2013.
CPR/First Aid certified
Efficient and reliable team player
Committed team player
Professional bedside manner
Adept at prioritizing/managing deadlines
Venipuncture/blood draw expert
Seasoned in medical clinical procedures
Injections (ID, IM, SC)
MS, Word Excel, Powerpoint
Type 30 wpm
General Office Procedures
Extern Medical Assistant, 02/2013 to Current Pelican Urgent Care – Slidell, LA
Maintained accurate records of patient care, condition, progress and concerns.
Monitored vital signs, such as blood pressure and pulse.
Responded appropriately to the physical, emotional and developmental needs of patients.
Tested and recorded blood glucose levels.
Changed sterile dressings.
Obtained information about clients' medical history, drug history, complaints and allergies.
Provided pre- and post-operative care.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Maintained sanitary residents' and program rooms.
Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs.
Reported any unusual circumstances in the patients' condition or environment.
Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
Provided a comforting and soothing environment.
Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
Store Manager, 06/2004 to 06/2012 American Eagle Outfitters – Biloxi, MS
Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Managed staff of 25 sales associates, 3 team leaders and 2] assistant managers.
Assigned employees to specific duties to best meet the needs of the store.
Instructed staff on appropriately handling difficult and complicated sales.
Hired, trained and evaluated personnel in sales and marketing.
Examined merchandise to verify that it was correctly priced and displayed.
Planned budgets and authorized payments and merchandise returns.
Scheduled and led weekly store meetings for all employees.
Reported to the district manager regarding all store and staff issues.
Completed profit and loss performance reports.
Trained and developed new associates on POS system and key sales tactics.
Implemented a new ordering process and identified poor work habits to improve process effectiveness.
Generated repeat business through exceptional customer service.
Conducted store inventories once per quarter.
Medical Assistant, 2013 Delta College - Slidell, LA