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Export Sales - Business Analyst Resume Example

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EXPORT SALES - BUSINESS ANALYST
Professional Summary

Organized Business Analyst with 20+ years of being a consistent producer, driven to improve results and exceed goals. Strong abilities to garner team buy-in to organizational changes and drive forward progress on business reorganization. Accomplished in financial and business process performance analysis. Highly organized, effective leader and communicator. Able analyze and synthesize information for requirements and identify alternate, edge, and error scenarios. Skilled in developing written documentation, e.g., scope, requirements, use cases, process flow, etc. Ability to leveraged business requirements to create test artifacts e.g. test requirements, test plans, test scenarios, and test cases. Provided support through all stages of application development including communicating and clarifying requirements, facilitating testing, providing feedback and guidance to technical team. Constantly aligns ideas and recommendations with Business Objectives.

Skills
  • Visual Basic
  • Visual Basic.Net
  • C#.Net
  • ASP.Net
  • Java Script
  • Microsoft SQL Server
  • Microsoft Access
  • Microsoft Office (Word, Excel, Power Point)
  • Microsoft SharePoint
  • Microsoft Visio
  • Rational ClearCase
  • Visual Source Safe
  • Databases, Network
  • Documentation
  • Information Systems, Quality assurance
  • Business process mapping
  • Workflow analysis
Work History
Export Sales - Business Analyst03/2016 to 09/2019
American Honda Motors – Torrance, CA
  • Identify, analyze and document business rules and functional requirements
  • Analyze and synthesize information for requirements and identify alternate, edge, and error scenarios
  • Identify areas of improvement regarding systems
  • Develop/write documentation, e.g., scope, requirements, use cases, process flow, etc
  • Facilitate business requirement meetings; document and communicate with users and technical associates
  • Leverage business requirements to create test artifacts e.g
  • Test requirements, test plans, test scenarios, and test cases
  • Perform testing and quality assurance to confirm application fulfills Business requirements
  • Provide support through all stages of application development including communicating and clarifying requirements, facilitating testing, providing feedback and guidance to technical team

Projects

  • Global Distribution Visibility System (GDVS) phase two enhancements. This was a 3-year project. It included several enhancements and corrections to the original GDVS application, which included functionality for Sales, Logistics, and Production Planning departments. It also opened up the application to the global distributors to place their orders, view and track orders (production, in-transit in North America, shipped). It also allows the distributor to print all necessary documents (i.e. Sales Contracts, quotes, and shipping documents)
  • Sales Planning System (SPS) integration with GDVS. Auto\Export sales use SPS to plan future sales based on current and past sales. The integration-included data requirements from Export Sales to the SPS application and data elements to be integrated back into GDVS
  • Auto Planning System (APS) integration with GDV. Honda's North American factories are the primary users of APS. Factories use APS to calculate the production capabilities based on sales demand past, current, and future. The integration-included data requirements from Export Sales to the APS application as well as data elements required by GDVS
  • Vehicle Locator System (VLS) integration with GDVS. Export Sales as well as export distributors use VLS. It is used to track units that are in shipped status from the port of departure to the distributor (on-the-water). The integration-included data elements from Export Sales to the VLS application as well as data elements required back to GDVS
  • Supply Chain Revolution (SCR-X). SCR-X is an application very similar to GDVS but developed for Honda Motor Thailand. Acted as a functional consultant on the various modules\processes in GDVS to incorporate into SCR-X
  • Was the lead liaison for Export Sales Division in the conversion, testing, and roll-out of Microsoft Outlook (replacing Lotus Notes), Microsoft Windows 2010, and Microsoft Office 2010
Auto ISD Application Developer\Business Systems Analyst11/1999 to 03/2016
American Honda Motors – Torrance, CA
  • Primary system developer for Export Sales Logistics Services Application (CBU). CBU Logistics Services was used to enter distributor orders, convert distributor orders into sales contracts, track units being produced, track units that have been produced, shipping inventory to distributors, and invoicing distributor. CBU is the central hub to Export Sales daily operations
  • CBU Logistics was developed usingVB6 and Microsoft Access and then converted to SQL server
  • Served as Business System Analysts in the conversion of CBU Logistics Services to the Global Distribution Visibility System (GDVS). An outside vendor utilizing .Net technologies developed GDVS which converted CBU from a desktop application into a web-based application. It contained most of Logistics Services original database and business logic and added several new enhancements along with the technology improvements
  • Primary system support of the New Model Master System (NMS) front-end application. NMS is used for entering and maintaining all model data for all auto\export sales applications. NMS was developed using C# and ASP.net and interfaces with DB2 databases. It was developed to replace legacy COBOL screens as well as add new functionality
  • Primary system developer\support of the Company Vehicle Administration (CVA) application. Associates use CVA to place orders for their lease vehicles, assist in purchasing new vehicles from a dealer, to enter the associate used car lottery, and provide critical information (insurance, model availability, etc.). The CVA application was developed using C# and ASP.net and interfaces with DB2 and Microsoft Access databases
Credentialing Team Lead and System Tech11/1996 to 11/1999
Blue Cross of California – Woodland Hills, CA
  • Primary role was Credentialing Team Lead Technician. Responsible in overseeing over 15 staff members in their day-to-day responsibilities. Primary responsibilities included; ensure accurate and timely credentialing activity, compliance with departmental policies/procedures and National Committee of Quality Assurance (NCQA) and Department of Corporations (DOC) state and federal regulatory requirements. Assisted with monitoring and development of staff
  • Also, functioned as liaison between Blue Cross of California's Credentialing Department, contracted Primary Medical Groups/Independent Physician Associations and other health care practitioners/providers for purpose of implementing coordinated consistent Credentialing requirements/activities
  • Developed and maintained corporate credentialing system. The credentialing system was developed using Microsoft Access and could handle over 50 users on a WAN environment, with users all over California. It incorporated other Microsoft Office technologies like Microsoft Word and Excel. Also functioned in role of computer systems analyst; developing and maintaining credentialing computer software programs, gathering, user requirements and working with Information Systems staff as necessary
Education
High School DiplomaRio Mesa High School- Oxnard, CA
Community Service

Served as a executive advisor to Explorer Post 036 teaching disadvantaged high school youth automotive repairs and other life skills. Program encouraged students to stay in school.

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Resume Overview

Companies Worked For:

  • American Honda Motors
  • Blue Cross of California

School Attended

  • Rio Mesa High School

Job Titles Held:

  • Export Sales - Business Analyst
  • Auto ISD Application Developer\Business Systems Analyst
  • Credentialing Team Lead and System Tech

Degrees

  • High School Diploma

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