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expeditor resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dental professional of 6 and a half years. Professional with patients and staff. Excellent communicator. Compiled and prepared documentation outlining production needs and supporting schedules to keep operations on target. Diligent about consulting with department leaders, vendors and team members to understand requirements and implement proactive solutions. Positive, upbeat and resourceful team player.

Skills
  • First Aid/CPR
  • Customer Service
  • Restorative procedures
  • Restorative dentistry
  • Taking X-rays
  • Sterilization techniques
  • Patient schedule management
  • Patient counseling
  • Patient confidentiality
  • Disinfecting rooms and equipment
  • Exam room setups
  • Multitasking
  • Knowledgeable in SoftDent
  • Patient records gathering
  • Strong writing and verbal skills
  • Four-handed procedures
  • Medical records management
  • Patient education
Experience
Expeditor, 08/2013 to 08/2015
L3harrisWilmington, MA,

•Delivered and retained patient information to appropriate departments.

  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
Dental Assistant, 08/2015 to 12/2019
Akron Children's HospitalEast Palestine, OH,
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed amalgam , permanent cement and alginate materials to support dentists during procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Positioned patients for treatment by making chair adjustment exam ascessment and radiographs, and prepared necessary equipment for procedures.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Built loyal patient following and retained numerous return patients by providing empathetic and caring service.
  • Instructed and educated patients to prepare for oral surgery by giving pre op instructions, and post op instructions.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, flossing methods, brushing techniques.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Entered patient data into dental records system using Softdent and observed all confidentiality rules to maintain patient privacy.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, bridges and implants.
  • Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, educating patients and safety.
  • Scheduled cleanings and dental appointments for patients using Softdent.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Prepared patients for dental procedures and treatment by greeting warmly, explaining procedure details, estimate for treatment and placing topical.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Supported dentist chairside with procedures including Endodontic , cosmetic and surgical.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
Front Desk Receptionist, 12/2018 to 04/2019
Norsk Hydro AsaConnersville, IN,
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Entered data in Softdent software to keep records of patient information.
  • Responded to telephone inquiries from clients and delivered information to inform and educate callers.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Dental Assistant, 01/2020 to Current
Akron Children's HospitalIndependence, OH,

Same as above.

Education and Training
High School Diploma: , Expected in
Jefferson State Community College - Birmingham, AL
GPA:

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Resume Overview

School Attended

  • Jefferson State Community College

Job Titles Held:

  • Expeditor
  • Dental Assistant
  • Front Desk Receptionist
  • Dental Assistant

Degrees

  • High School Diploma

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