Exhibition manager and historian experienced in directing museum operations, ensuring integrity of exhibitions, gathering historical data, and tracing historical developments. Accomplished in representing museum, supervising staff, overseeing care, display, and objects of exhibits, and ensuring full operations. Practiced in assuring superb/consistent levels of service and delivering patron care/satisfaction. Articulate communicator adept in informing, educating, and inspiring the public.
Staff Training & Leadership
Drive profits by promoting/marketing exhibit locally and booking/scheduling tours and field trips. Oversee financial aspects including deposits/deposit reports, daily sales, and supply management. Advance quality assurance by administering building maintenance and specimen care/maintenance.
Structure museum operations via management of venue, exhibition personnel, and public relations, enforcing policies, procedures, and safety guidelines, and maintaining integrity of exhibit
Achieve staffing objectives by recruiting, interviewing, hiring, training, coaching, and evaluating staff, developing incentive programs, and confirming adequate staffing at all times while eliminating overtime
Enable 50+ staff members to achieve goals/objectives through supervision, motivation, and direction and promote Premier's management training program to qualified candidates
Directed sales associates in box office, retail, and docent operations within Bodies and Titanic exhibits and managed staff during daily operations. Assured continuous flow of patrons by booking group tours/field trips and escorted large groups into exhibitions.
Promoted exhibition via creation of marketing strategy targeted to local colleges, collaborated with marketing team in building local contacts, and marketed exhibit to new audiences
Maintained veracity of exhibitions by performing humidity/temperature control case readings and cleaning artifacts/specimens
Furthered industry knowledge through hands-on work with box office management, merchandise/retail management, docent training/management, preservation of human bodies within exhibit, and customer service
Capturing Japanese and Okinawan's accounts of their lives and journey after immigrating to the United States.
Recorded accounts of Okinawan Americans' experiences during the Battle of Okinawa during World War II.
Documented cultural and social inequalities between Japanese and Okinawans and life after immigrating to US post Japanese-American interment.
Enhanced upcoming online exhibit with digital transcriptions of oral histories containing unique personal accounts garnered from interviews and research.
Opened doors for students of California State University, Fullerton to present work, establish camaraderie with peers in cross-.
disciplines, and engage in activities/exhibitions.
Provided outlet for insight into new worlds, cultures, and identities that continuously diversify society.
One of the top private investigation firms in Southern California.
Liaised with clientèle via direct communication and correspondence.
Performed administrative duties including creating documents/spreadsheets, preparing detailed investigative reports, transcribing audio reports/letters, binding reports, preparing subpoenas/proofs of service, and maintaining filing system.
Obtained documentation for clients by corresponding with local/out of state courthouses.
Streamlined operations per supervision of secretaries/investigative staff, indexing DMV records, processing confidential documents/information, and interviewing, testing, hiring, and training new personnel.
Managed financial integrity via creation of TimeSlips database for billable hours, constructing/submitting billing invoices, and calculating/distributing payroll.
Museum Studies, Public History, Archival Management, Local History, Community History, Oral History, and Chicano Murals within Los Angeles Public and Oral History.
Museum Studies, Public History, Archival Management, Local History, Community History, Oral History, and Native American History (Luiseno).
Phi Alpha Theta, Cultural and Public History Association, Western History Association, American Alliance of Museums, and California Association of Museums
FEATURED ARTICLES, PRESENTATIONS, AND PAPERS 2014
The Daily Titan, Student and Alumna Speak on Student Journal Experience at History Conference. 2013
Presenter, alongside California State University, Northridge Dr. Theresa Montano at the Cultural and Public History Association event: César Chávez: Remembering a Movement to Understand a Future. 2013
Invited key-note speaker at the Phi Alpha Theta Conference at Brenau University in Gainesville, Georgia, on creating a successful student journal. 2013
California State University, Fullerton, Thesis, "Finding a Voice Through Art: Los Four and Chicano Muralism." 2013
California State University, Fullerton, Welebaethan Journal of History, "Finding a Voice: Chicanos and Public Art." 2011
Southwestern Social Science Association Annual Meeting, Producing a History Journal. 2011
Fullerton Observer, New Birth of Freedom: Civil War to Civil Rights in California Seeks Local Stories. 2011
Administrative duties, billing, coaching, customer service, database, direction, staff training, filing, financial, financial management, hiring, indexing, interpretation, inventory control, leadership, letters, management training, marketing strategies, office management, payroll, personnel, policies, public relations, quality assurance, recruiting, researching, retail management, safety, sales, scheduling, spreadsheets, staffing, supervision.
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