Executive Director driven to manage costs and establish strategic, mutually beneficial working partnerships and relationships with University staff, and constituents while implementing outstanding public speaking, communication and cross-cultural team management skills. Well-organized, high-energy, results-oriented leader with an entrepreneurial attitude.
Provide vision, leadership and direction to stakeholders to drive the mission of the organization. Lead the implementation and evaluation of annual strategic plan through input and guidance from the Advisory Council. Recruit, hire, supervise, and develop all personnel support staff, student interns, graduate assistants, volunteer staff, and a diverse group of 800 volunteers . Mentor new Program Directors in Colorado through the national Peer Mentoring Program. Develop working relationships with numerous University administrative departments to effectively monitor program operations. Collaborate with University academic departments to reach strategic planning goals. Create reports and documentation for multiple levels of University Administration, and current funders. Initiate, develop, and implement four new volunteer projects/programs based on annual community assessment, and maintain an additional seven existing programs to achieve specified qualitative and quantitative outcomes/goals. Ensure strong fiscal management. Research and write program proposals and develop budgets. Manage annual variable-cost line item budget averaging $120,000. Increase revenue streams by securing grant funding, facilitating effective fund raising events, and individual gift giving. Maintain financial, program, and participant activities for monthly and quarterly reporting to stakeholders. Negotiate agreements between RSVP and 115 constituents in area businesses, government agencies, non profit organizations. Serve as the spokesperson and representative for UNC/RSVP at national, regional, and state conferences and events. Provide dispute resolution for concerns and conflicts that arise between program participants. Manage all day to day operations.
Office manager. Assisted Director in planning and implementation of volunteer programs. Recruited, trained, placed, and developed 800 senior volunteers. Provided oversight of program activities by supporting 110 partnering agencies with leadership and consultation. Mediated conflicts and concerns that arose between program participants. Accurately maintained volunteer data for Director and community constituents. Keep up to date on professional skills by attending workshops, trainings, and conferences.
Director of Community Affairs
Engaged in monthly public speaking opportunities to promote volunteer program strategy and opportunities. Initiated, and directed 56 on and off site health/wellness projects. Motivated then led a team of 15-30 volunteers in 100+ community outreach events and projects. Developed effective working relationships with internal staff and external constituents in community organizations and businesses. Creatively launched then maintained internal communication board, and district wide communication strategy. Managed annual monetary and In-kind budget, up to $1500.
Processed leads to sell, order and schedule installation of high dollar specialty items. Built rapport with customers and business agents, as the primary interface. Negotiated sales contracts, and focused on increasing revenue streams through up-selling product add ons. Analyzed competitor's data and implemented strategic planning to remain competitive in the industry. Met/exceeded all monthly sales goals and customer satisfaction targets
Supervised, coached, and trained a team of six lower level staff. Interacted with external constituents to achieve overall client satisfaction. Researched, collected, and analyzed data for quarterly reports. Spearheaded cross-functional initiative to streamline business functionality, including implementing operational best practices.
University of Northern Colorado, Eta Sigma Gamma; Inspiring Leadership and Outstanding Service Award; 2010
Institute of Business and Medical Careers; Dean's Honor Roll 2005, President's List 2007
The Home Depot; Customer Service Merit Award; 2001, 2002, 2004
|Skills||Experience||Total Years||Last Used|
|Microsoft Office 2012||3|
|Banner Accounting System||5|
Volunteer, American Cancer Society; Team Captain; 2003 - 2005
Volunteer, Girl Scouts of America; Troop leader; 2008-2011
Volunteer, Thompson River Parks and Recreation; Youth Soccer Coach 2010
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