A diplomatic, persistent, and levelheaded Program Director/Personnel Manager/Trainer. An experienced problem solver with a proven track record for delivering the right solutions utilizing a diverse workforce, even in highly volatile situations. A dedicated mentor, facilitator and trainer known for developing a team and fostering synchronicity between team members. Consistently providing the right solutions for meeting the mission, on time, every time.
provide leadership, strategic direction, and vision for the development and achievement of the organization's purpose, in partnership with the board of directors. To provide direction and guidance to the agency in the development of goals and objectives to meet the mission of providing inclusive innovative approaches to resolve conflict and achieve positive outcomes for children, families and the community and which facilitates the continued growth and development of the program in accordance with National and State guidelines. To direct all of the agency's day-to-day operations and represent the organization to the general public and community.
Expanded and developed a new Fee for Service program which generates over $20,000.00 in unrestricted funds per year.
Developed and implemented a Divorce Mediation program with annual proceeds of approximately $6,000.00 per year.
Oversaw the development of several new program initiatives including new community training programs, Community/Police, Agriculture, and Veterans Mediation Programs.
Expanded the Community Dispute Resolution Center from a one county operation to a multiple county operation serving over 300,000 people. Recognized as a conflict resolution training expert providing training to groups throughout New York State and in Michigan, California and Maryland.
Developed a software computer based training teaching conflict resolution principles to youth and adults.
Oversaw and responsible for the recruitment of 30 new employees per week to fill requirements for a call center contract. Developed interview criteria, tested and interviewed potential employees. Made hiring decisions and monitored employment eligibility. Attended job fairs and conducted on the spot interviews for hiring positions. Developed tracking tools and maintained data collection on new hires. Supervised site recruiter to ensure mission compliance.
Supervises recruiting activities. Develops and maintains market data, and allocates recruiting goals. Collects and monitors production reports of recruiting activities. Implements plans and procedures to record production flow and reporting. Ensures proper distribution and use of advertising and publicity materials. Manages and controls lead resources. Provides management assistance in support of all recruiting programs. Assists in policy development and ensures timely implementation.
Leads, manages, supervises, and performs security force (SF) activities, including installation, weapon system, and resource security; antiterrorism; law enforcement and investigations; military working dog function; air base defense; armament and equipment; training; pass and registration; information security; and combat arms.
National Association for Community Mediation
New York State Alternative Dispute Resolution Association
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