Small business development
Product line expansion
Responsible for human resource and employee relations, budgeting and financial oversight, policy writing and enforcement, Board and community relations, and all administrative, physical maintenance, and financial operations.
Employment began as filing clerk, with subsequent promotion to Program Specialist, Program Supervisor, and to Executive Director in January 2013.
Processed guest payments for room charges, food and beverage charges and phone charges. Greeted and registered guests and issued room keys. Answered department telephone calls within [Number] rings, using correct salutations and telephone etiquette. Processed credit card transactions during the checkout process.
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