Computer Application - Microsoft Office 2010 (Word, Excel, PowerPoint, Outlook) Adobe, Java, Windows
Executive Assistant, 09/2012 － 05/2014BRIGHT STAR HEALTHCARE CHICAGO IL
Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Complete forms in accordance with company procedures.
Make copies of correspondence or other printed material.
Compose, type, and distribute meeting notes, routine correspondence, and reports.
Learn to operate new office technologies as they are developed and implemented.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Manage projects or contribute to committee or team work.
Mail newsletters, promotional material, or other information.
Conduct searches to find needed information, using such sources as the Internet.
Coordinate conferences and meetings.
Residential Care Technician, 08/2008 － 12/2011MENDOTA MENTAL HEALTH INSTITUTEMADISONWI
Monitor patients' physical and emotional well-being and report unusual behavior or physical ailments to medical staff.
Provide nursing, psychiatric, or personal care to mentally ill, emotionally disturbed, or mentally retarded patients.
Encourage patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships.
Take and record measures of patients' physical condition, using devices such as thermometers or blood pressure gauges.
Collaborate with or assist doctors, psychologists, or rehabilitation therapists in working with mentally ill, emotionally disturbed, or developmentally disabled patients to treat, rehabilitate, and return patients to the community.
Develop or teach strategies to promote client wellness and independence.
Restrain violent, potentially violent, or suicidal patients by verbal or physical means as required.
Issue medications from dispensary and maintain records in accordance with specified procedures.
Lead prescribed individual or group therapy sessions as part of specific therapeutic procedures.
Interview new patients to complete admission forms, to assess their mental health status, or to obtain their mental health and treatment history.
Medical Technician, 03/2006 － 11/2008OAK PARK PLACEMADISONWI
Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.
Assist nurses or physicians in the operation of medical equipment or provision of patient care.
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
Assistant Director, 07/2004 － 03/2006ENCORE SENIOR LIVING JANESVILLE WI
Record patients' medical history, vital statistics, or information such as test results in medical records.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Authorize drug refills and provide prescription information to pharmacies.
Prepare and administer medications as directed by a physician.
Conduct or arrange for ongoing technical training and personal development classes for staff members.
Conduct orientation sessions and arrange on-the-job training for new hires.
Manage staff, preparing work schedules and assigning specific duties.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
5 2007UNIVERSITY OF WISCONSIN ROCK COUNTYJANESVILLEWIA.Aarts and sciencearts and science
3 2004Certified Nursing Asst. Certificate
Shore West Realty - Real Estate certification 2006 CPR certified 2012 Phlebotomy/Ekg/I.V. insertion certification 2012 Certified Nursing Asst. 2004-current Med Pass certification 2006 Property Management Certificate 2010 Administrative Support Certificate 2012 Accounting/Bookkeeping Certification 2014 Project Management Certification 2014