Skilled Executive Assistant providing support to 2 SVP level executives with administrative needs. Proven ability with high level calendar management, intricate global and domestic travel, time & expense reporting.
Advanced experienced in Procurement management (PR generate and PO management); manage shared document repository, coordinate meeting facilitation and logistics, local and regional off-site team events (averaging 200 employees).
Noted for continual service improvement, exceeding expectations and outside of scope contributions. Resulting in promotion from Sr Analyst to Consultant level in 2013.
In addition, support role as TechSummit Event Staffing & Volunteer Lead 2013-present for Avanade's largest and most sought after annual global in-person event called TechSummit, with 650+ attendees.
Manage a myriad of event staffing activities; Lead, supervise and orchestrate staffing for 17+ volunteers and 30+ stakeholders. Collaborate with event stakeholders in recruitment of volunteer staff. Create and facilitate Staffing Roles and Responsibilities frame work and training curriculum.
Responsible for managing expectations, scope of work and execution of deliverables, develop and streamline Staffing Stages processes, refine processes improvements, ensure milestones and timelines are on course to ensure deadlines are met. Supervise, mentor and train selected assistants for annual event.
Accountable for providing high quality administrative support to VP and Sr Director's in the Global Technology & Service team. Maintained VP and Sr Director's detailed calendars, coordinated all aspects of domestic/international travel, tracked and processed Time & Expense reports and prepared meeting correspondence (e.g., agenda, invitation) with input and review by executives.
Supported the Global Director of Customer Care, Sales Manager and Sales/Customer Care department (115 sales team members). Provided project facilitation, administrative support and coordinated office needs for domestic (75%) and international (25%) Sales Teams. Prepared, researched and complied sales reports. Created PowerPoint presentation material within company best practices & projected deadlines.
Managed and distributed incoming electronic PO for sales division, averaging 120 per day. Responsible for tracking and ordering office supplies under company Lean guidelines.
Managed corporate travel for Executive VP's, provided cost analysis, reporting on travel spend and created weekly travel budget report ($600K annual travel spend for 2007). Provided administrative support to 60 team members. Tracked, processed and audited travel expenses expense reports for executives and 25 team members.
Independently generated business travel for Genie Industries (Aerial Work Platform manufacturer), a $1.5 million annual travel account for 7 years. Provided administrative assistance and customer service, averaging 1000 clients annually. Recognized for excellence in Customer Service and annually achieved 98% Quality Assurance. Arranged complex international (40%) and domestic (60%) corporate travel, flights, hotel, and car accommodation.
MS Office 365, Excel, Word, Outlook, SharePoint, Visio and OneNote, Apollo and Sabre
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