Executive Assistant CEO Resume Example Company Name

EXECUTIVE ASSISTANT CEO

Summary

Polished, performance driven professional, highly motivated, a self-starter and capable of working autonomously with superior organizational and problem-solving skills, demonstrates solid judgment to appropriately troubleshoot and escalate where necessary, detail-oriented, a dedicated team player with a positive attitude, dynamic interpersonal skills, passionate about providing impeccable service

Professional Highlights

Managed $13 million investments from recruiting, closing and continual contact
Lead administrator launching start up from 2 employees to 35+
Company Hero for Best Places to Work in Tampa Bay by Tampa Bay Business Journal
Consistent positive job performance feedback from Clients and Clients families
Corporate Recognition for Excellence in Customer Service

Placed Second in Nation by Keep America Beautiful - Outstanding Achievement
Placed First in Nation by Keep America Beautiful - Outstanding Achievement
Earned National Recognition by Proctor & Gamble - Mark of Excellence
Increased paid viewer subscription base by 2.18% in saturated market

Experience

City, StateExecutive Assistant CEO06/2014 to Current

Represent the CEO/President by welcoming visitors; reviewing correspondence; arrange company dinners and other corporate events; answer questions and meeting requests directed to the president
Help key executives make consistent decisions by advising them of historical precedents; serve as liaison between them and the president
Arrange corporate travel and meetings by developing itineraries and agendas; book other transportation; arrange lodging and meeting accommodations
Complete projects and special assignments by establishing objectives and determining priorities; managing time; gaining cooperation of others; monitoring progress; problem-solving; making adjustments to plans
Improve quality results by studying, evaluating, and re-designing processes; implementing changes
Enhanced president's and corporation's reputation by accepting ownership for accomplishing new and different requests; explored opportunities to add value to job accomplishments
Company Hero for Best Places to Work in Tampa Bay by Tampa Bay Business Journal

Company NameCity, StateStaffing Coordinator02/2012 to 02/2014

Responsible for managing all staffing processes, including client scheduling and services, issue resolution, time sheet tracking, other administrative duties as needed
Created and executed schedule for CNA's, LPN's, RN's, including scheduling staff for both new and existing client shifts, and performed on-call duties for scheduling work hours and possible emergency client fill-in until appropriate staff is in place, communicated with nurses, care providers and clients regarding any schedule changes
Assisted Branch Manager in reviewing time sheets to ensure accurate payroll and billing
Maintained employee database, including licensing database to ensure that all active employee certifications were in compliance with state and federal requirements
Schedule interview and orientation for reliable and compassionate clinical staff
Gathered feedback on employee performance and customer satisfaction
Garnered Corporate attention for 28% reduction in staff call outs and for positive job performance feedback from Clients and Clients families

Company NameCity, StateReal Estate Agent01/2011 to 01/2012

Company NameCity, StateReal Estate Agent02/2009 to 02/2011

Company NameCity, StateReal Estate Agent02/2007 to 02/2009

Independently created and conducted oversight of all professional correspondence, scheduling and appointments, client information tracking, and other administrative functions involved in property sales and leasing process.
Accurately prepared and reviewed complex real estate purchasing documents to include representation contracts, sale contracts, lease with the option, and rental agreements.
Responsible for all aspects of office management to include company records, administration, and daily operations with no need for supervision.
Effectively prepared and processed clients financial and credit information to determine financially eligibility and options.
Created, implemented, and maintained personal systems used to track and organize client account information.
Constantly maintained and presented in-depth information on marketing conditions, current mortgage prices, mortgage trends, and legal requirements.
Provided top-notch client representation in role as intermediary and liaison between buyer and seller.
Pursued and cultivated prospective leads to establish client rapport and promote sales.
Routinely conducted fact-finding interviews with new clients in an effort to assess their purchasing needs and ensure exemplary support.
Generated list of properties tailored to each client's individual needs and budget; maintained these lists throughout the purchasing process, updating frequently.
Conducted on-site property inspections and showed properties based on individual client preferences.

Company NameCity, StateCustomer Service Representative02/2007

Processed high volume of inbound customer calls, quote requests, and product/services inquiries
Researched and resolved billing issues
Scheduled deliveries
Reconciled daily sales reports for cash/check/credit card deposits
Built client base with Relationship Selling practices
Earned Corporate Recognition for Excellence in Customer Service

Company NameCity, StateOffice Manager02/2002 to 02/2006

Set up and organized office, file system and client database
Processed credit applications
Processed monthly client invoicing and payment reconciliation
Processed and reconciled invoicing for monthly accounts payable
Prepared quarterly reconciliation reports for accounts payable and receivable
Prepared and processed residential and commercial quotes
Ordered materials and supplies
Scheduled material deliveries and job installments Processed payroll

Company NameCity, StateState Anti-Litter/Beautification Director02/1999 to 02/2002

Trained and supervised eight-member staff for 82 county area
Created and developed effective state-wide programs and special events Reviewed various partnership agreements for legal compliance
Developed partnerships with other Government agencies
Acted as a liaison between MDOT and non-profit/civic organizations Promoted state-wide events with the use of full media coverage in all mediums

Placed Second in Nation by Keep America Beautiful - Outstanding Achievement-1999

Placed First in Nation by Keep America Beautiful - Outstanding Achievement-2000

Earned National Recognition by Proctor & Gamble - Mark of Excellence

District Program Specialist, Mississippi Department of Transportation McComb, MS 1998-1999

Presented educational programs to schools in 14 county district Garnered participation/support from civic and church groups in district programs and events
Assisted with media coverage for all programs

Promoted to State Director

01/1999 to 01/2002

Trained and supervised six-member staff for 82 county area Created and developed effective state-wide programs and special events Reviewed various partnership agreements for legal compliance Developed partnerships with other Government agencies Acted as a liaison between MDOT and non-profit/civic organizations Promoted state-wide events with the use of full media coverage in all mediums Placed Second in Nation by Keep America Beautiful - Outstanding Achievement-1999 Placed First in Nation by Keep America Beautiful - Outstanding Achievement-2000 Earned National Recognition by Proctor & Gamble - Mark of Excellence.

City, StateTravel Network, Owner-Manager01/1994 to 01/1998

Recruited/Trained/supervised 8 member sales staff Served clients by booking cruise, wedding, family destination and domestic and international travel itineraries Created in-store promotions, events and advertising campaigns Developed vendor partnerships for co-op advertising support Processed and collected accounts payable/receivable Processed payroll.

Company NameCity, StateArea Marketing Director01/1990 to 01/1994

Trained and supervised 17 member customer service staff in a 12 county area Created and developed promotional sales material for newspaper and radio advertising Developed vendor partnerships for co-op advertising support from HBO, Cinemax, Showtime, Disney and The Movie Channel Planned/developed/promoted/managed Toys for Tots and other special events in all 12 counties Increased paid viewer subscription base by 2.18%.

Education and Training

Licensed South Carolina Real Estate Agent Licensed South Carolina Insurance Agent

Certified Public Managers Program, Seven Habits of Highly EffectivePeople, Putting First Things First, Lessons in Leadership, Four Roles of Effective Leadership, Managing Difficult People, Effective Time Management, Managing Cultural Diversity, Essence of Team Building, Managing the Media, Conflict Management, Qualities of Leadership, Myers-Briggs Personality Indicator, Management by Motivation, Building Interpersonal Influence, Coaching from the

Interests

Heart, Leadership Skills for Women, Building a Winning Team, Commitment to Customer Service, The Write Stuff

Skills

accounts payable, accounts payable and receivable, Administrative, administrative duties, administrative functions, advertising, scheduling and appointments, billing, budget, CNA, Coaching, Interpersonal, Conflict Management, contracts, credit, Client, Clients, customer satisfaction, Customer Service, database, Decision Making, educational programs, special events, financial, Government, Insurance, invoicing, Team Building, Leadership, legal,legal compliance, Logistics, Director, Managing, Mark, marketing, materials, meetings, office, Microsoft Office Suites, 2000, newspaper, office management, payroll, Presentation Skills, problem-solving, designing processes, processes, Process Improvement, profit, progress, purchasing, quality, radio, rapport, Real Estate, Selling, sales, sales reports, Scheduling, staffing, supervision, Time Management, Transportation

Additional Information

Heart, Leadership Skills for Women, Building a Winning Team, Commitment to Customer Service, The Write Stuff

Resume Overview

Job Titles Held:

Executive Assistant CEO
Staffing Coordinator
Real Estate Agent
Customer Service Representative
Office Manager
State Anti-Litter/Beautification Director
Travel Network, Owner-Manager
Area Marketing Director

Degrees

Licensed South Carolina Real Estate Agent Licensed South Carolina Insurance Agent
Certified Public Managers Program, Seven Habits of Highly Effective

Executive Assistant CEO Resume Example

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