executive assistant resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

  • Office Management
  • Teambuilding & Supervision
  • Staff Development & Training
  • Conflict resolution
  • Policies & Procedures Manuals
  • Report & Document Preparation
  • Spreadsheet & Database Creation
  • Accounts Payable/Receivable
  • Bookkeeping & Payroll
  • Records Management
  • Meeting & Event Planning
  • Inventory Management
  • Expense Reduction
  • Training & Development
  • Fluent in Spanish
  • Friendly, positive attitude
  • Reliable and trustworthy
  • Computer skills
04/2020 to Current Executive Assistant Bank Ozk | Houston, TX,
  • Miami project managers, University Architects, and Interior Design Teams.
  • Interface with students appointed to the Student Center Complex Advisory Council and advise on the usage and operational policies of the SCC.
  • Maintain budgets, monitor expenditures, and reconcile monthly reports for the department of Student Life.
  • Process all documents related to purchasing, interdepartmental requisitions, and business expense reimbursement. Process Purchase Orders (Standing and Everyday) online.
  • Liaise between Student Life, Student Center Complex and outside vendors, agencies, and other University departments.
  • Maintain confidential budget files.
  • Assist with the coordination and administrative responsibilities related to special events such as the President’s Brunch for Parents, President’s Picnic for New Students, President’s Senior Reception, Orientation, Family Weekend, Vice President’s Award for Service, Who’s Who Among Students in American Universities and Colleges, and Commencement.
  • Organize the Student Life and/or Student Center Complex annual retreat, staff appreciation luncheons and other department events as needed.

08/2007 to 04/2020 Office Manager Ukpeagvik Inupiat Corporation | Rock Island, IL,

Monitoring expenditures, reconciling monthly financial report, maintaining budgets on Quicken 2017 system and dealing with appropriate administrative staff to problems for twenty-three earmarked University accounts, responsible for Year-End closing procedures for Sociology department. Provide administrative support of the Chair’s daily operation in matters both routine and highly sensitive & confidential regarding faculty, staff, and students. Oversees day to day fiscal/personnel activities of department main office and research center.

Fiscal Management

  • Identify problems and opportunities, prepares status summary for the chair and make recommendations as appropriate. Insure that expenditures on all accounts do not exceed budgeted levels.
  • Serve as the Human Resources Business Process Initiator for the faculty, staff, and graduate students
  • Oversees 23 department budget totaling $1,049,165.00 to ensure compliance with UM and federal agency guidelines
  • Serves as business process initiator in Workday and as the Chair’s delegate.
  • As the finance business process initiator, manages, reviews and reconciles department account
  • Responsible for petty cash fund, travel card, and company credit card purchases.
  • Act as liaison between the Department, outside vendors, and agencies.
  • Account Payable and Account Receivable
  • Assists with grant proposals and preparation of cost projections
  • Maintain confidential budget files
  • Assistant to the Chairperson
  • Serve as confidential secretary to the chairperson, assisting with confidential matters regarding students and faculty
  • Assist the chairperson with annual faculty reappointment, promotion and tenure process.
  • Coordinate Faculty meeting, recruitment process.
  • Manages the daily activity of the Chair and prioritize meetings, events and presentations.
  • Manage Outlook appointment calendar for the chair of the department
  • Maintain confidential files

Department Management

  • Manage the day-to-day administrative function of the department.
  • Coordinate special projects and events on ad hoc basis as assigned.
  • Direct supervision of non- exempt staff and student assistants.
  • Assist the chairperson with the preparation and maintenance of the annual budgets.
  • Responsible for expenditure control.
  • Responsible for training of staff within the department in fiscal policies and procedures.
  • Oversees the expenditure control for all travel requests and process all documents related to purchasing, interdepartmental requisitions, and business expense reimbursement. Responsible for accuracy, timeliness and compliance with departmental, college and university policies and procedures
08/2005 to 07/2007 Staff Associate University Of Kentucky | Lexington, KY,
  • Oversees 40 department budget totaling $800,000 to ensure compliance with UM and federal agency guidelines
  • Reconciling monthly financial reports and Year End closing procedures
  • Manage the daily operation and administrative functions for the Student Activities and Student Organizations
  • Maintain inventory and order office supplies
  • Account Payable and account receivable, process all documents related to purchasing, interdepartmental requisition, business expense reimbursements, check requisition and work orders for seven programs.
  • Supervise, hires, and evaluates 10 work study students and creative and updates job descriptions
  • Assist with the production of print and promotional material for advertising of special events such as Leadership Summit and Seminars, Guest Speakers, and Concerts.
  • Produced and distributed memos, newsletters, email updates and other forms of communication.
  • Acted as point of contact for internal and external customers across departments.
01/1995 to 08/2005 Bank Coordinator Bank Of America | City, STATE,
  • Offering financial products and services to individual consumers
  • Supervision of Teller line to increase customer satisfaction
  • Responded and assisted customers with account inquiries and updates.
  • Explained bank services, financial products and applicable fees to customers.
  • Assisted customers with bank operations, opening accounts, accessing safe deposit boxes and ATM operations.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Scheduling teller
  • In charge of handling bank vault
  • Cashed and deposit transaction for customers
  • Customer Service
  • Supervise 40 tellers
  • Train tellers
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Education and Training
Expected in to to Master of Science | Master in Public Health/Public Administration University of Miami, Coral Gables, FL, GPA:
Expected in 05/2018 to to Master of Science | Master of Arts in Liberal Studies University of Miami, Coral Gables, FL, GPA:
Expected in 12/2016 to to Bachelor of Science | Business Administration University of Miami, Coral Gables, FL, GPA:
Expected in 06/1988 to to High School Diploma | Miami Jackson Senior High School, Miami, FL GPA:
  • Workday certification, University of Miami - 2021

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Resume Overview

School Attended

  • University of Miami
  • University of Miami
  • University of Miami
  • Miami Jackson Senior High School

Job Titles Held:

  • Executive Assistant
  • Office Manager
  • Staff Associate
  • Bank Coordinator


  • Master of Science
  • Master of Science
  • Bachelor of Science
  • High School Diploma

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