Executive Assistant/ Administrative Manager
Highly competent executive professional who can be trusted with highly confidential information and projects. Creative and visionary thinker with great skills in planning and supporting executives. Organized and deadline conscious individual who is equally comfortable dealing with vendors, staff, clients, and customers. Motivated and innovative administrative leader, who values confidentiality and has a unique ability for staying on top of system issues, deliverables, and escalations to ensure the timely resolution of issues.
Microsoft Office 2010 / 2013: Word, Excel, Outlook | QuickBooks | Donor Track |Internet Research | Data Entry |
Executive AssistantNov 2009 to Current Union Mission, Inc － Savannah, GA
Executive Director/ PresidentFeb 2014 to Current
Efficiently serves as key member of management team, by supporting and implementing the philosophy of the organization.
Serves as liaison between Executive Director, Executive team members and Board of Directors to complete organization projects, coordinate corporate meetings and events both internally and externally with clients, staff and community stakeholders.
Effortlessly maintains Executive Director's master calendar of meetings and consultations in conjunction with the organizations Senior Management and Program Managers.
Prepares monthly meeting minutes for six committees within the Board.
Prepares yearly schedule of events that include fundraising and program awareness by scheduling public speeches at major companies in the local area or by the organizations newsletter and social media.
Manages major donations and gift contributions records by compiling a monthly report and generates all acknowledgements of donations made to organization.
Facilitates IT help desk requests through portal system for entire organization that include computer troubleshooting and employee credential set up.
Managed agency's office supplies and purchasing and decreased office and operations expenditures through implementing controls for stock and supplies, standardizing ordering procedures, which resulted in cost-savings to agency.
Liaison for maintenance and copy machine vendors.
Schedule fire and building insurance inspections for extension facilities under Union Mission, Inc.
Emergency contact for all programs under the organization.
Volunteer Coordination Scheduled and communicated with volunteer groups and individuals from the community and provided leadership expertise regarding in-kind donations and volunteer related activities such as customer service calls to donors and compilation of thank you letters to volunteers.
Coordinates all annual service and fundraising events involving clients and community stakeholders, i.e.
Christmas toy drives, holiday dinners, food campaigns etc.
Provided oral and visual presentations as a trainer during volunteer orientation meetings reaching an understanding of goals and responsibilities.
Established relationships with other potential groups and organizations for volunteer recruitment sources.
Organized corporate and group volunteer events and improved volunteer management tracking systems.
Maintained volunteer files, records, reports, & database, including the tracking of volunteer hours.
Marketing AssociateMay 2009 to Jan 2010 Foundation Financial Group － Savannah, GA
Processed applications for refinance options on mortgages for clients in both South Carolina and Tennessee, offering customers options lowering interest rate, consolidation of credit cards and monthly savings.
Ordered with follow up on appraisal and any necessary adjustments to meet loan-to-value and debt-to-ratio requirements for loan processing while maintaining confidentiality of personal information.
Senior Account ExecutiveJun 2003 to Apr 2009 HSBC/Beneficial － Savannah, GA
Worked in sales position for company focusing on sales numbers, quality assurance, document preparation, customer service and problem solving.
Daily calls made to new and existing customers to complete applications and promote refinance of 1s mortgages, 2nd mortgages and personal loans.
Reviewed documents such as personal and business bank statements, mortgage loan paperwork and mortgage statements along with income and tax returns for accuracy to submit to underwriting maintaining confidentiality of personal information.
Bachelor of Science, Business Administration Accounting1 1985South Carolina State University － Orangeburg, SCBusiness Administration Accounting
agency, oral, computer troubleshooting, credit, clients, customer service, Data Entry, database, Senior Management, fundraising, help desk, insurance, leadership, letters, Director, meetings, Excel, Microsoft Office, office, Outlook, Word, newsletter, Internet Research, philosophy, copy machine, presentations, problem solving, purchasing, quality assurance, QuickBooks, recruitment, sales, scheduling, speeches, tax, trainer