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Executive Assistant Resume Example

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EXECUTIVE ASSISTANT
Professional Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10+ years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Additional Information

One of my greatest accomplishment is being the Greeter Ministry Director at Cross Church for the past 2 years. I oversee the entire Ministry of Greeters and my objective is to help lead, facilitate, and build a ministry that creates warmth an a spirit of acceptance of all people walking through our church doors at any of our locations.

Work History
Alpha Realty Group- Executive Assistant
Harlingen, TX11/2018 - Current
  • Prepared documents, reports and presentations for listing agent using advanced software proficiencies.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Produced accurate office files, updated spreadsheets and crafted presentations.
  • Screened calls and emails and initiated actions to respond or direct messages for Team Leader
  • Respond to emails and other correspondence to facilitate communication and enhance business processes.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Managed administrative functions, including calendar management with focus on proper allocation of executive availability.
Keller Williams Realty LRGV- Call Coordinator
Harlingen, TX08/2016 - 10/2018
  • Received incoming calls and paged individuals and departments over PA system.
  • Performed clerical work such as sorting mail, restocking supplies and typing documents.
  • Supported customers by managing 10 calls per day efficiently while maintaining professionalism and upbeat tone.
  • Connected callers with appropriate professional, department or business.
  • Managed 3-line switchboard system for busy real estate office.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed and maintained courteous and effective working relationships.
Greer & Associates Inc.- Receptionist
Harlingen, TX04/2012 - 06/2016
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Answered and quickly redirected up to 15 calls per day.
  • Kept records to maintain personal data by entering and updating information.
  • Received and routed business correspondence to correct departments and staff members.
  • Collected, sorted, distributed and sent mail and packages.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to [Number] company employees by copying, faxing and filing documents.
Q.C. Onics Inc- Human Resources Coordinator
Harlingen, TX06/1992 - 06/2005
  • Reviewed and confirmed that all final paid hours corresponded with timesheets and state laws.
  • Researched all payroll, COBRA, disability and FMLA issues.
  • Assisted management staff in annual year-end processes and data audits.
  • Sent notices to employees and subcontractors regarding expiring documentation.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Gathered personnel records from all employees from each department.
  • Addressed and resolved general payroll-related inquires.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Coordinated and conducted new hire pre-interviews.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
Skills
  • 40 WPM typing speed
  • Filing and data archiving
  • Multi-Line Phone Proficiency
  • Advanced Clerical Knowledge
  • Strong Interpersonal Skills
  • Employee training and development
  • Resourceful
  • Scheduling
  • Administrative support
  • Schedule & calendar planning
  • Office administration
Education
San Benito High SchoolSan Benito05/1990High School Diploma
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Resume Overview

Companies Worked For:

  • Alpha Realty Group
  • Keller Williams Realty LRGV
  • Greer & Associates Inc.
  • Q.C. Onics Inc

School Attended

  • San Benito High School

Job Titles Held:

  • Executive Assistant
  • Call Coordinator
  • Receptionist
  • Human Resources Coordinator

Degrees

  • High School Diploma

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