Twenty-four years experience as an administrative professional, offering versatile office management skills and efficient application of these skills in a fast-paced office environment. Excellent planner and problem solver who enthusiastically adapts to change. Works well both independently or in a team environment, and strives to exceed expectations. Possesses a strong ability to handle multiple priorities and meet tight deadlines without ever compromising quality or confidentiality.
Microsoft Office Suite proficiency
Special Event Planning
Articulate and well-spoken
Professional and mature
Meticulous attention to detail
Executive Assistant05/2011 to CurrentU.S. Government Publishing OfficeWashington, DC
Provides critical administrative support to the Agency Director (CEO) and Deputy Director in a personal and confidential capacity.
Serves as point of contact and technical expert on the project management and activities of Office of the Agency Director (CEO)
Manages administrative duties of the CEO - demonstrates a broad general knowledge of the operating programs to initiate, direct, prioritize, expedite and integrate actions and requirements into effective and efficient activities.
Serves as liaison with internal and external organizations
Identifies alternatives to improve productivity or effectiveness and conserve resources
Recommends appropriate action and designates action office
Supervises and delegates administrative work on behalf of CEO
Assists in preparation of speeches and design of PowerPoint presentations
Maintains Director's Representation & Reception Fund
Serves as point of contact on matters of expenditures on behalf of Office of the Director.
Handles personal, private, delicate or controversial matters with discretion and tact
Manages Outlook calendar for Agency Director and Deputy Director, and establishes priorities at own discretion.
Schedules meetings, contacts participants, assembles correspondence, records, reports, etc.
Independently identifies and resolves conflicts and competing demands on behalf of Agency Director and Agency Deputy Director in regards to schedules, meetings, interviews, conferences, speeches, etc.
Speaks and acts on behalf of the Director of GPO, answers questions and makes commitments.
Manages travel arrangements and processes travel vouchers for reimbursement.
Composes, proofreads and edits correspondence, reviews outgoing correspondence for procedural and grammatical accuracy, presentation of factual information, and conformance to general policy.
Responsible for timely response for all correspondence from Office of the Director.
Establishes strong professional relationships with co-workers to effectively and efficiently achieve results
Plans, coordinates and manages agency special events, such as: Annual Holiday Open Houses, employee breakfasts, luncheons, ice cream social, numerous meet & greets with Congressional and high level VIP guests to GPO, Swearing in Ceremony of Public Printer, FDLP Conference hosted by and held at GPO, Quarterly Employee Career Service Awards Programs, Annual Bring Your Child to Work Day, Annual Employee Fitness Day, Annual Breast Cancer Awareness Events, Annual Veteran's Day Program, Annual Black History Month Program, Annual Women's History Month Program, Annual Holiday Community Day, etc.
Responsible to maintain files on behalf of Office of the Director and follow NARA's guidelines on Records Schedule Management
Coordinates with Employee Communications, Social Media Specialist and GPO Public Relations Office to post and communicate important information to employees.
Responsible to ensure GPO Intranet updates.
Manages electronic file systems and maintains electronic and paper files.
Manages the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Plans meetings and prepares conference rooms.
Makes copies, sends faxes, scans documents and handles all incoming and outgoing correspondence.
Disperses incoming mail to correct recipients.
Creates PowerPoint presentations for Director's speeches and presentations.
Organizes and maintains paper and electronic files, develops spreadsheets, faxes reports and scans documents.
Manages and supervises daily office operations.
Coordinates maintenance of equipment.
Receives and screens internal and external communications, including email and mail on behalf of CEO.
Executive Administrative Assistant06/1994 to 05/2011International Brotherhood of Electrical Workers, Local Union No. 24Baltimore, MD
Composed, proofread and edited correspondence.
Provided excellent customer service to a large and diverse community of 2200 union members and their families.
Fully committed to maintaining confidentiality on behalf of the Business Manager, union officers, members, and organization as a whole.
Planned and coordinated travel arrangements for 10 executives and staff.
Planned and organized conferences for visiting executives.
Managed the receptionist area, including greeting visitors and responding to telephone, email and in-person requests for information.
Composed correspondence from dictation and handwritten notes.
Created PowerPoint presentations to accompany Business Manager remarks.
Organized and maintained files, faxed reports and bulletins and scanned documents.
Managed the day-to-day calendar for the union Business Manager, and staff.
Properly routed correspondence, agreements, contracts and invoices through the signature approval process.
Received and distributed faxes and mail in a timely manner.
Received, screened and dispersed a high volume of internal and external communications, including email, faxes and mail.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Facilitated strong working relationships with co-tenants and building management.
Managed daily office operations and maintenance of equipment.
Accounting Assistant12/1992 to 06/1994Valley Lighting, LLCLinthicum, MD
Processed, filed and mailed customer invoices and monthly statements.
Conducted credit checks on potential customers to determine creditworthiness.
Responsible for administrative tasks on behalf of company Comptroller.
Assisted and supported accounts receivable and accounts payable, as necessary.
Bachelor of Arts: Criminology and Criminal JusticeUniversity of MarylandCollege Park, MD, United StatesCriminology and Criminal Justice