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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
EXECUTIVE ADMINISTRATIVE ASSISTANT / HUMAN RESOURCES ADMINISTRATOR *A highly organized, dedicated, innovative take-charge professional with more than 8 years of Human Resources and Executive Support. Strong problems solving and decision making skills with the ability to develop and implement effective action plans. Commitment to detail in doing the job right the first time. A responsible leader, providing leadership, motivation, mentoring, and training by example. *Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.
Skills
Microsoft Office eMILPO, TOPMIS eJMAPS
Work History
to
Bickford Senior Living , ,
  • Staff Recruitment & Retention Employee Relations Benefits Administration.
  • HR Program/Project Management PROFESSIONAL EXPERIENCEOrientation & On-Boarding Training & Development Performance Management Organizational Development HR Policies & Procedures.
  • HR Department Startup.
  • Judgement and Decision Making.
03/2018 to Present
Executive Administrative Assistant Dot Foods Williamsport, MD,
  • Innovative Systems and Mission Engineers Providing expert domain knowledge and vision to solve the most demanding customer issues.
  • Provide professional Executive Admin support to 6 Front Office, PEOs/DIRs.
  • Analyze candidate's acquisition data - nontraditional certificate of eligible/resumes for Matrix completion.
  • Monitor, track, and coordinate over 200 Task Management Tool (TMT) taskers, FM 14s, FM 8s (award packages).
  • Schedule and manage 14 conference rooms for VTCs, SVTCs for meetings throughout PEOs/DIRs and outside components to include the Pentagon, CENTCOM and various other agencies/commands.
  • Process and electronically file over 200 types of correspondence and deliver FedEx/UPS/USPS packages, sort and distribute mail daily Maintain metric reports and tracks travel expenses.
  • Assist customers with Defense Travel System (DTS) authorizations and vouchers to various destinations CONUS and OCONUS.
  • Submit trouble tickets to the Commands Commercial Travel Office (CTO) for issues with personnel authorizations and vouchers.
  • Compile and order a list of required office supplies for PEOs/DIRs monthly.
  • Assist in the coordination of GOFO level and Executives visitors to SOF AT&L.
  • Manage PEOs/DIRs' calendars and served as gatekeeper to de-conflict other SOCOM/SOF AT&L battle rhythm meetings within and outside the Command.*.
to
Sr HR Manager/ Exec Asst FEB UNITED STATES CENTRAL COMMAND City, STATE,
  • 4-star Combatant Command, Manpower and Personnel Directorate, operating in 20 countries throughout Mid-East supporting over 4,500 professionals.
  • 15 to JAN 18 HR Manager/Administrative Asst FEB 13 to JAN 15 Serve as the subject matter expert on Human Resources actions.
  • Worked with senior management to create HR policies and procedures, recruit employees, create group benefits databases, casualty reports and develop orientation, training and incentive programs.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations.
  • Knowledgeable of major concerns, programs goals and objectives, work processes, and administrative operations of the organization to plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of operations Provide statewide leadership for recruitment, selection, classification, employee relations and rewards and recognition Support and ensure accuracy and accountability in the department's human resources system by providing services and internal controls in the management of data and documents.
  • Serve as the matter expert of all strength management actions which includes reassignments, requisitions, extensions and retirement.
  • Manage leave-absence programs and personnel records; administer benefits enrollments and programs; administer HR budget and handle generalist workplace issues.
  • Ensure compliance with employee related regulations and law.
  • Provide specialized automation knowledge and technical expertise of Human Resources (HR) Information Systems.
  • Prepare and review operational reports from database to ensure accuracy and efficiency Promote to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records.
  • Oversee management of employee related inquiries and plan, develop and provide HR training Accomplishments: By name request to be the Executive Human Resources for an international exercise.
  • Recognized by the Command for flawless effort and execution of a multi-lateral exercise.
  • Developed and implemented Share Point portal on two different networks creating an efficient way of communications between employees and the Human Resources Office throughout USCENTCOM and the Mid-East including OSC-Iraq Proved vital HR training to new employees maintaining 100% proficiency during a 20% reduction in manpower and 85% turnover.
  • Created a cohesive team of HR managers with the skills required to maintain 97% personnel readiness level improved assigned manning level by 5% Wrote Command leave and finance manual covering issues including standards procedures, FMLA policy and benefits information increasing 100% timeliness and efficiency and 97% accuracy Developed the Human Resources office database, increasing readiness by 20% by creating staffing plans and strength reports Developed HR office battle rhythm which increased readiness and ensured every suspense was met resulting in a more technically and administratively staff.
  • Managed over 600 assignments thru the Command and Mid-East maintaining personnel strength above 100% during critical tasks working with senior leaders.
04/2018 to 08/2018
Administrative/HR Assistant Human Resources Specialist UNITED STATES ARMY , ,
  • Company employing over 400 professionals.
  • Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations.
  • Knowledgeable of major concerns, programs goals and objectives, work processes, and administrative operations of the organization to plan, schedule, and conduct projects and studies to evaluate and recommend improvements.
  • Develop staffing plans and manage reports on employment actions.
  • Overseen management of employee related inquiries and plan, develop and provide HR training.
  • Served as the matter expert of all strength management actions which includes reassignments, requisitions, extensions and retirement.
  • Accomplishments: Nominated for an assignment to the Presidential Support Activities at the White House.
  • Trained over 25-member management team on HR techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to flawless decisions Flawlessly executed the reorganization of more than 350 positions, skillfully aligning qualified personnel into approved positions, improving the Company manpower.
  • Established and maintained a position classification program to determine appropriate pay system, occupational grouping, title and grade of positions.
  • Awarded the Adjutant General Corps Regimental Association Benjamin Harrison Medal for excellence on academics and leadership.
  • Received highest ratings and commendable during numerous Human Resources Inspections during organizations command inspection.
  • Provided leadership during daily operations and the HR Manager with no loss of office efficiency or customer service support.
Languages
Bilingual (Spanish)
Education
Expected in 2012
Bachelor of Arts (BA): Business
INTERAMERICAN UNIVERSITY - Ponce, PR
GPA:
Business Summa Cum Laude)
Expected in 2012
Leadership and Management - (Advanced Leader Course):
- ,
GPA:
Summa Cum Laude (Distinguished Honor Graduate
Skills
A+, Administrative, Admin support, automation, benefits, Benefits Administration, budget, coaching, customer service, DTS, databases, database, Decision Making, Employee Relations, training employees, senior management, finance, Front Office, Human Resources, HR, Information Security, Information Systems, inspection, Leadership, law, managing, meetings, mail, Microsoft Office, Office, 97, Share Point, networks, Organizational Development, Performance Management, Personnel, Policies, processes, Project Management, Recruitment, recruiting, FM, FM 8, Spanish, staffing, vision, workshops

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School Attended

  • INTERAMERICAN UNIVERSITY

Job Titles Held:

  • Executive Administrative Assistant
  • Sr HR Manager/ Exec Asst FEB
  • Administrative/HR Assistant Human Resources Specialist

Degrees

  • Bachelor of Arts (BA)
  • Leadership and Management - (Advanced Leader Course)

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