Event Manager & Co-Founder Resume Example

The Core Group is the nation's largest food broker, providing services to major food manufacturers and working directly with their retail and wholesale distributors. As a CSR I handled 15 major accounts in both the West and Central region, serving as the first point of contact for our client's customers. In this role I supported several different teams such as Bid Contracts, Marketing, and Sales teams. Outside of my direct responsibilities, I also had rotating duties in supporting reception, mail sorting, and fax distribution. These dynamic demands allowed me to pave my own method as to how to prioritize my schedule and tasks.

• Represent The Core Group as a liaison between the internal and external sales force, clients to deliver excellent service.
• Maintain solid relationships with clients, customers, and team members nationally.
• Excellent detailed response time to requests received by telephone, e-mail fax, and face to face.
• Received, reviewed, processed and followed through with confirmation of purchase orders, addressing any delays, and inventory or pricing discrepancies. 
• Confer with staff, users, and vendors to discuss logistical delays, defective or unacceptable goods and determine corrective action.
• Supply-chain management; monitor changes affecting supply and demand, tracking market conditions, price trends, and updating product usage forecasts.
• Research and collect data for new clients, new customers, pricing, and items.
• Administrative support to Team Leader and other departments.
• Created training guides and modules to help further educate the team.
• Developed successful administrative strategies; designing weekly rotating schedules for shared duties outside of the department.

Bumblebee Marketing Services is a small business based out of Pleasanton, CA. I joined the team as a contractor to help launch marketing programs and organize events for a Cisco Systems project. As a contractor, I worked under ambiguity to meet the client's needs.

• Managed eight campaigns and thousands of emails per month.
• Successfully handled multiple projects at the same time.
• Reported e-mail marketing results directly to executive staff and field sales organization.
• Drafted emails for a variety of audiences based on company priorities and campaign segmentation.
• Composed and scheduled compelling social media posts for Facebook, LinkedIn, and Twitter.
• Supported other marketing programs including collateral development and management, event management, website updates, and product launches.
• Conducted survey's to assess clients satisfaction with campaign.

Formation Data Systems was founded by CEO Mark Lewis of who I had the pleasure to work under as his Executive Assistant. Formation Data Systems goal was to provide the market with a hyper-scale, software-defined dynamic storage platform. My time at FDS really honed in my organizational and time management skills, as well as gave me some initial exposure into the world of tech-start ups and marketing.

• Prepare invoices, reports, memos, letters, financial statements and other documents, utilizing spreadsheets, database and presentation software.
• Perform general office duties such as greeting visitors, ordering supplies, maintaining records, and basic bookkeeping.
• Arrange travel and accommodations for executives.
• Manage and maintain executive's schedules.
• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and board of directors.
• CRM and office management software.
• Scheduling and calendar management