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EVENT DIRECTOR Resume Example

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EVENT DIRECTOR
Summary

People-oriented facilitator, strategic and creative with documented success in training and development, talent management, presentation and marketing. Engaging and persuasive management style fuels strong team performances, inspires the cooperation of cross-functional teams, re-energizes programs, and positions organizations for cutting edge and sustainable growth.



Core Qualifications
  • Performance metrics
  • Exceptional communicator
  • Strategic thinker
  • Stakeholder Assessment
  • E-Learning design

  • Over 20 years of adult training and education
  • Extensive knowledge of training methods
  • Organization Development
  • Curriculum development and assessment
Achievements
Professional Experience
University of Louisiana at LafayetteLafayette, Louisiana01/1994 to 01/1996
  • Hospitality Management-Travel & Tourism-Event Planning Appointed to lead program direction, establishing standards and guidelines while strategically guiding curriculum development for degree plans.
  • Led admissions counseling and processing, transfer guidelines, internship and career placement, faculty and staff development, and program planning and design.
  • Directed $400K budget, 16 faculty members, and 3 staff members.
  • Offered strategic thought-leadership for plan development and authored the e-learning, web based instruction module for department in line with best practices on a national level complete with a student advising, an attendance system, curriculum training program, and full menu with training resulting in $150K per year revenues.
  • Interviewed all prospective students, faculty and staff.
  • Assigned selected candidates mentor/coaches ensuring program success and retention.
  • Conception and direction of a Student Resource Program providing tutoring, professional development and career guidance to students within the institution.
  • Development of first complete online degree program, interactive online advising program and online faculty training program.
  • Training programs included usage of Adobe CS4 suite, operation of Dreamweaver, basic HTML coding, webinar creations and specific program license software in classrooms.
  • Director of the Continuing Education program for the department that created specialized professional development and management courses to industry members and the public.
  • Created grant produced programs that led the college and industry in areas of cutting edge consulting, professional development series certification and research Curriculum Advisor to over 300 Culinary Arts and Hospitality Undergraduate Students.
FACULTY AND COLLEGEEVENT DIRECTOR01/1998 to 01/1999
  • Managed development of the Hospitality Management Undergraduate Program curriculum to ensure sound instructional integrity and adherence to target skills to prepare graduates for successful employment.
  • Served as advisor to 110 undergraduate students and graduate assistants.
  • Structured and led four professional student organizations.
  • Held accountable for $50K annual operating budget and $150K revenue budget.
  • Key Contributions: Devised and led the university's Human Resource Studies Ambassador Program, which was a college-wide student recruitment group that today serves as a nationwide model adopted by most universities.
  • Dramatically increased college enrollment 30% within the first semester after Ambassador Program implementation.
  • Key contributor for new professional development outreach program for Cypress Bayou Casino employees, assisted with launching new Internet site and the entire marketing campaign designed to increase student enrollment.
  • Selected as University Event Director.
  • University events included statewide external events, alumni events, press/media events, marketing events, Presidential events, and Louisiana State Governor events.
  • outside of Faculty duties 30+ hours per week) Served on Louisiana State Board of Hospitality Education.
Sullivan GroupHouston, Texas01/1998
  • Recruited to produce and direct corporate events and meetings.
  • Built and led the full service beverage division encompassing annual and event budgeting, controls, and strategic planning.
  • Handled financial sales analysis and established quality control for all management functions including ranges from $25K to $500K.
  • Key Contributions: Introduced streamlined procedures including creation of a computerized database of event systems to drive productivity enhancements.
  • Conceived, designed, and introduced a training and retention program including a new-hire training manual, employee contract agreement, and a point-system attendance plan.
  • Slashed labor costs 50% within the first month of training and retention plan rollout and staff development efforts.
Saks Fifth AvenueHouston, Texas01/1997 to 01/1998
  • High-profile management position directing integrated marketing, special events, and promotions programs for the retailer.
  • Charged with directing all project planning, implementing service and selling standards, as well as coordinating corporate strategic planning for departmental activities.
  • Held full P&L responsibility for $50K annual operating budget, training of associates to optimize ROI.
  • Key Contributions: Created an eConcierge service to manage talent bookings for events and to improve the team's accuracy and efficiency, enabling them to provide true five-star customer service.
  • Spearheaded a series of reorganization initiatives for efficiency and quality improvement, and productivity gain.
  • Delivered solutions selling strategies to enhance revenue performance of the field sales organization.
Education and Training
2011St. Edward's University, Austin, Texas
MASTER OF SCIENCE:COMPUTER INFORMATION SYSTEMSPROGRAM ASSISTANTCOMPUTER INFORMATION SYSTEMS Assisted the Program Director in specialized growth of St. Edwards University cutting edge MSCIS cohort program. Position involved analysis of target marketing strategies, concepts of audience capture techniques, assistance in structuring critical pedagogy, and strategic planning.
12/2009Austin Community College, Austin, Texas
MA:Higher Education AdministrationPresentOrganization Development and Training, St. Edwards University University of Texas, AustinHigher Education Administration
BS:Hospitality Management Food Science and Dietetics1994MHM University of Houston Texas A&M University, Houston College Station, TexasHospitality Management Food Science and Dietetics
Associates:Science - Biology1989Howard College, Big Spring, TexasScience - Biology
Certified Coach Practitioner- License # 2010-024 2010 Lean Six Sigma White Belt; ADDIE/SCORM Certification 2010 Walt Disney World Management Intern1994Lake Buena Vista, Florida
Affiliations
Academic Excellence Committee, Austin Community College, American Association of University Women (AAUW) Strategic Management Society (SMS), Eta Sigma Delta Honor Society (ESD)
Additional Information
  • AWARDS 2008/2009 National Association of Professional Women Inductee 2008-Nominated for Outstanding Full-time faculty Award, Austin Community College 2003- Phi Kappa Phi Inductee 2003, 2004, 2005, 2007, 2009- Who's Who among American College Professors 2001- National Institute for Staff and Organizational Development Award in Teaching Excellence Recipient 2001-John Wiley & Sons International Innovation in Teaching Award Nominee 1999- Phi Delta Kappa Inductee 1999- Nominated for the 1999-2000 Disney American Teacher Award
Skills
Adobe, Arts, budgeting, budget, Coach, consulting, counseling, curriculum development, customer service, database, directing, direction, Dreamweaver, edge, Event Planning, special events, financial, basic HTML, Human Resource, instruction, leadership, Director, marketing strategies, marketing, meetings, mentor, plan development, press, program planning and design, coding, project planning, quality improvement, quality control, recruitment, research, selling, sales, sales analysis, Six Sigma, sound, staff development, strategic, strategic planning, Structured, Training programs, tutoring
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Resume Overview

Companies Worked For:

  • University of Louisiana at Lafayette
  • FACULTY AND COLLEGE
  • Sullivan Group
  • Saks Fifth Avenue

School Attended

  • St. Edward's University
  • PROGRAM ASSISTANT
  • Austin Community College
  • Organization Development and Training, St. Edwards University University of Texas
  • MHM University of Houston Texas A&M University
  • Howard College

Job Titles Held:

  • EVENT DIRECTOR

Degrees

  • 2011
    MASTER OF SCIENCE : COMPUTER INFORMATION SYSTEMS
    12/2009
    MA : Higher Education Administration Present
    BS : Hospitality Management Food Science and Dietetics 1994
    Associates : Science - Biology 1989
    Certified Coach Practitioner- License # 2010-024 2010 Lean Six Sigma White Belt; ADDIE/SCORM Certification 2010 Walt Disney World Management Intern 1994

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