Talented bringing [Number] years of expertise in highly-personalized event planning. Successful at building relationships with clients and leading teams to execute events. Seasoned veteran at negotiating with vendors and venues to secure cost-effective services, saving clients money.
Skills
Special events planning
Ticket selling
Microsoft Office
Experience
Event Coordinator, 07/2017 - Current Quintegra Solutions – Greenfield, IN,
Organized event facility, food and beverage selections and audio-visual arrangements.
Oversaw event logistics, venue scheduling and accommodations.
Maintained close communication with clients to mitigate service issues.
Coordinated vendors, timelines and budgets for events.
Selected décor and event materials fitting clients' requests and vision.
Directed event production in collaboration with sponsors, hosts and internal teams.
Organized corporate luncheons, dinners, conferences and special events.
Assessed event success and identified improvement areas through client feedback.
Networked to obtain potential event sponsors.
Designed and maintained spreadsheets documenting vendor, facility and guest information.
Scheduled and managed transportation for event participants.
Boosted client satisfaction through administration of on-site service requests and event logistics management.
Hosted large groups by engaging with attendees during annual events.
Trained customer service, marketing and sales teams for events.
Initiated negotiations with vendors and subcontractors to meet event budget.
Executive Assistant, 07/2015 - Current Arbor Hospice – Ada, MI,
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
Opened, read and wrote answers to routine letters and correspondence for executives.
Set up meeting and event logistics for senior management, including executives and board of directors.
Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Restocked office and break room supplies to maximize team productivity.
Managed daily financial tasks such as invoices, reports and proposals.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Recorded and maintained updated information on company services.
Supported advertising and promotional initiatives by creating marketing materials.
Made travel arrangements and reservations.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Executed special objectives and projects in response to executive team and board member requests.
Oversaw special event calendars for [Type] group, factoring in availability and expected operational demands to keep workloads in balance.
Community Relations Coordinator, 08/2008 - 07/2015 Ameren – Keokuk, IA,
Maintained professionality and efficiency while working closely with leadership.
Managed social media accounts by composing content, engaging with followers in comments, monitoring activities and researching trends.
Collaborated with sales and marketing leaders to devise public relations campaigns and coordinate with advertising.
Worked within web content management systems including [Software].
Coordinated fundraising events to generate over $[Amount] in revenue.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Checked system for seat availability and provided customers with available options.
Counted cash at shift end and tallied to reconcile with tickets sold.
Provided customers with special information regarding chosen show or upcoming releases.
Informed customers of deals or discounts and calculated amount of cash owed against tickets bought.
Entered customer information into POS system and promoted accuracy by repeating information obtained to customer.
Responded to patron questions, concerns and complaints to manage difficult or emotional patron situations.
Staffed box office to accommodate walk-up sales, will-call window and inquiries.
Executed sound judgment to resolve service issues, including counterfeit tickets, refunds and reprints.
Customized seating and pricing configurations within computer ticket system for events in coordination with promoter.
Generated production and program inventory to create season subscription packages with promotional discounts.
Education and Training
Bachelor of Arts: Arts Administration, Expected in 05/2001 - Goucher College - Towson, MD, GPA:
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