Event Coordinator Resume Example Surly Brewing Co

EVENT COORDINATOR

Professional Summary

Experienced independent Event Coordinator offering more than 13 years of expertise in orchestrating events such as weddings, parties, and corporate events. Accomplished in managing and executing event planning activities from start to finish while fully incorporating clients' special requests and maintaining budgets. Detail-oriented and focused, with success in guiding teams through pre-event coordination, event execution, and post-event activities while building relationships with internal stakeholders and event attendees.

Skills

Events logistics management
Vendor relationship management
Wedding trends proficiency
Marketing and advertising
Networking
Event planning
Multitasking

Client meetings
Team mentorship
Contract Negotiations
Scheduling
Staff management
Problem solving

Work History

Independent Event Consultant / / Surly Brewing Co - Minneapolis , MN / 08.2017 - 12.2019

Worked with individual companies to resolve problems, improve operations and provide exceptional customer service.
Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems, protecting company reputation and loyal client base.
Researched latest market trends to provide current knowledge to clients.
Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
Compiled research data and arranged meetings to highlight finds and recommend optimizations.
Created and optimized records management strategies to coordinate and protect information.
Reviewed internal systems and organized training plans to address areas in need of improvement.
Handled confidential customer business and operational information.

Event Coordinator / / Hei Hotels & Resorts - Boston , MA / 08.2012 - 08.2017

Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Attended bridal industry events to promote services and build relationships with prospective vendors.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
Supervised onsite team, including caterers, audio-visual technicians, and facility management team.
Generated client retention by accurately organizing and executing trade shows and events.
Planned large-scale events such as tradeshows, conferences, and meetings.
Coordinated schedules and timelines for all events.
Managed event logistics and operations, including support staff, vendor services and volunteers.
Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Selected and ordered décor and event materials.
Streamlined event efficiencies by accurately coordinating and managing customer itineraries.

Banquet Bartender / / Allied Universal Security - Tuscaloosa , AL / 04.2007 - 08.2012

Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
Prepared wide variety of mixed drinks by applying extensive cocktail knowledge.
Recommended appropriate wines for individual tastes and food selections.
Checked ID cards and verified bar guests were of legal age.
Set up glassware, liquor and other necessary supplies for special events.
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Responded to guest questions and requests with friendly and knowledgeable service.
Poured and prepared mixed drinks for hundreds of customers daily and created new libations drawing in clientele.
Prepared for events by setting up bar, stocking supplies and arranging tables.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Prepared garnishes by evenly slicing and pitting fruits.
Prepared custom and a-la-carte drink orders by accurately measuring and mixing house ingredients.
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Managed disruptive customer behavior and mitigated liability.
Created attractive bar displays by strategically arranging bottles and glasses.
Serviced numerous social functions, including private parties, business meetings and formal engagements.
Handled thousands of dollars in cash regularly, which built trustworthiness and loyalty with owners.
Developed creative bar menus and drink recipes by researching emerging industry trends.

Event Staff / / Anthony's Lakeside Party Center - City , STATE / 08.2004 - 08.2012

Set up event facilities and equipment, cleaned areas and organized supplies.
Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
Worked in decorating and event design, accomplishing all assigned tasks with efficiency and accuracy.
Provided exceptional customer service to all guests and escalated concerns where needed.
Set up and broke down promotional booths and tents, talked to potential customers for successful promotional events.
Provided customer service using extensive knowledge of event processes and expectations.
Organized and stocked inventory to keep necessary levels for customer demand.
Wrote media alerts and blogs and developed social media campaigns to promote Anthony's Lakeside Party Center.
Snapped professional quality photographs to use on social media channels for promotional campaigns.
Educated customers about brand to incite excitement about company's mission and values.
Received multiple positive reviews acknowledging dedication to excellent customer service.
Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Assisted customers with prompt and polite support in-person and via telephone.
Trained new sales associates each quarter.
Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.

Education

Uniontown Area High School - CityHigh School Diploma

Resume Overview

School Attended

Uniontown Area High School

Job Titles Held:

Independent Event Consultant
Event Coordinator
Banquet Bartender
Event Staff

Degrees

High School Diploma

Event Coordinator Resume Example

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