In-depth abilities supporting business development activities by developing accurate, complete, timely and competitive quotes. Identified process improvements and new customer, market and supplier opportunities.
Achieved 99% quote accuracy by ensuring all cost elements and technical requirements were captured.
Established priority for timely quote responses and database due dates.
Developed and maintained knowledge of supplier base and capabilities.
Supported business development metric accuracy on dollar value, win/loss and follow-up.
Responsible for answering up to 200 calls per day, retrieving all voice mail messages and entering all information into database.
Returned all voice mail messages in a prompt manner.
Faxed all invoices, terms and conditions, receipts and other event related forms to schools.
Days prior to the event, made calls to teachers confirming their events for the next day.
Maintained all files.
Key meeting planner for the Electric Power Research Institute (EPRI), successfully directing over 300 meetings per year for the Dallas Regional office.
Managed all aspects of off -site conference logistics and special events.
Negotiated all primary and secondary hotels and catering contracts to ensure lowest costs with highest quality.
Managed marketing services of the Regional Training Facility to EPRI Management and outside vendors.
Coordination of all on-site seminars and software training including calendar management and preparing agendas.
Provided data for quarterly and annual training room reports.
Provided backup support for receptionist.
Spring Institute I, MPI
Graduate Institute, MPI
MPI Professional Education Conference
Managing Customer Service
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