Esthetician who employs strong business, sales,and customer service skills to meet spa goals and exceed client expectations.
Sales and Marketing
Strong Sales Skills
Eyelash and Eyebrow Tinting
Achieved five-star customer satisfaction rates for facial and waxing services. Accumulated the highest retail sales of the esthetics team, averaging 90% retail sales to services.
Esthetician-Owner Yucaipa, CAEsthetics By Stefani/Apr 2013 to CurrentSold salon-exclusive skin care products and encouraged service upgrades. Educated clients on skin care procedures and products. Vastly improved appearance of clients' skin through non-surgical processes. Provided excellent customer service and skin care treatments to all clients. Conducted private client consultations. Maintained appropriate decorum and professionalism at all times.
Insurance Agent Riverside, CAAFLAC/Jun 2016 to CurrentCalled 25 warm leads each week to expand client base. Upsold agencyproducts and services, leading to $80,000 in annual sales. Prepared necessary paperwork to process insurance sales and renewals.
Esthetician Hendersonville, TNReneux Day Spa/Jun 2010 to Sep 2010
Project Coordinator Forest Falls, CAForest Home/Feb 2015 to Jun 2016Qualified competitive subcontractor bids prior to execution of contracts. Facilitated processing of RFI's, submittals and samples among the general contractor, the owner and the owner's consultants. Submitted all project closeout documents in accordance with the contract. Accurately provided status information on project progress to the project management. Assisted the project manager with bidding new jobs and projects.
Paralegal Orange, CASybron Dental/Apr 2013 to Feb 2015Gathered and analyzed research data regarding statutes, decisions, legal articles and codes. Drafted legal papers including complaints, summons and interrogatories. Supported a team of six attorneys with generating and filing of pleadings, motions and various court documents.
Esthetician-Beauty Advisor Riverside, CAMerle Norman/Mar 2010 to Jul 2010
Esthetician/Spa Director Riverside, CAAveda Karen Allen/Oct 2010 to Apr 2013Sold salon-exclusive skin care products and encouraged service upgrades. Educated clients on skin care procedures and products. Trained new staff on the range of spa services offered. Vastly improved appearance of clients' skin through non-surgical processes. Pursued continuing education to learn new advances in skin condition treatments. Maintained rigorous standards of sanitation and sterilization as directed by law and the spa's policies and procedures. Meticulously maintained spa appearance and cleanliness. Assisted spa in activities such as staff meetings, promotions and housekeeping duties. Provided excellent customer service and skin care treatments to all clients. Conducted private client consultations. Maintained appropriate decorum and professionalism at all times.
Esthetician Norco, CAPure Daily Bliss/Feb 2008 to Feb 2010
Accounting Manager Washington Mutual BankJan 1994 to Jan 2000
Held various positions including bank teller/ new accounts representative/ loan processor/and senior loan consultant
Earned Award 1995, 1996, 2000
Earned Sales Production Award 1997, 2000
All of the following are current and/or past clients
Instructor at Riverside Community
Salon SuccessJune 2008Redlands, CA
General EducationRiverside Community College1993Riverside, CAGeneral Education
General EducationCentennial High School1991Corona, CAGeneral Education Graduated with high honors
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Companies Worked For:
Esthetics By Stefani
Reneux Day Spa
Aveda Karen Allen
Pure Daily Bliss
Washington Mutual Bank
Riverside Community College
Centennial High School
Job Titles Held:
General Education General Education
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