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ESH & Quality Coordinator Resume Example

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ESH & QUALITY COORDINATOR
Summary

Results-driven, skilled ESH & Quality Coordinator with 3+ years experience, focused on achieving success and increased productivity through improvements in operations, quality, safety and administration. Manufacturing and production professional with 3+ years experience, skilled in leading high-producing teams and using lean manufacturing to reduce costs and increase process efficiency. Sucessful in supervising the day-to-day operations. Cross-training and scheduling production workers, ordering parts, record-keeping and meeting all production deadlines. Committed and motivated with exceptional customer-relation and decision-making skills. Possess a strong work ethic, professional demeanor and great initiative. Areas of expertise include excellent communication and computer skills; ability to work independently or as part of a team. Administrative support with 9 years' experience. Demonstrated ability to provide exceptional support and service for customers. Hard-working, multi-tasking with outstanding telephone, scheduling, and documentation skills. Enthusiastic. Solid background in data entry. Planning/Coordinating. Highly organized with superior attention to detail.

Highlights
  • Experienced in production scheduling
  • Knowledgeable of quality control standards
  • Dedication to product quality
  • Knowledge of 5S methodology
  • Safety-oriented
  • Production scheduling
  • Strong communication skills
  • Exceptional problem solver
Accomplishments

Machine Troubleshooting

  • Performed effective troubleshooting of garment production machines.

Quality Communication 

  • Interacted with affiliated garment factories in Texas, ensuring reliable and on-time delivery to customers.

Computed Data Reports 

  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Database Maintenance 

  • Assisted in the managing of database and verified, edited and modified information.

Customer Service 

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration 

  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Training 

  • Successfully trained employees in policies and procedures.

Scheduling 

  • Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.

Operation

  • Collaborated with multiple departments to ensure smooth work flow and efficient organization operations.

Computer Proficiency

  • Create PowerPoint presentations that were successfully used for business development.

Multitasking

  • Demonstrated proficiency in telephone, e-mail, fax and front-desk reception within high-volume environment.

File Management

  • Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
Experience
ITT C'treat, LLCSeptember 2011 to CurrentESH & Quality Coordinator
The Woodlands, TX

Handle customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Maintained and enforced a safe and clean working environment at all times. Diligently maintained safety and quality standards. Implemented root cause and corrective actions to remove production constraints and improve product quality. Enforced a culture of lean manufacturing and continuous improvement while providing operational leadership. Improved efficiency and productivity by eliminating waste and production constraints. Developed and maintained strong and clear communication and rapport with plant personnel. Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.


Bee County Chamber of CommerceJune 2011 to September 2011Administrative Assistant/Customer Service
Beeville, TX
  • Manage daily administrative office operations.
  • Maintain the office so that it presents a positive image for the Chamber.Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Handled all media and public relations inquiries. Created PowerPoint presentations used for business development. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations. Properly routed agreements, contracts and invoices through the signature process. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment.
  • Respond to inquiries made in-person or by phone, e-mail, standard mail or fax, in a friendly, informative manner.
  • Respond to inquiries for recommendations of area businesses, restaurants or hotels, by recommending Chamber members.
  • Monitor the Chamber's voicemail and e-mail.
  • Maintain accurate and up-to-date membership records.
  • Develop and maintain office filing systems, including systems for paper, electronic files, photos and other materials.
  • Process mailing, including bulk mailing.
  • Send Evites and announcements for events and meetings.
  • Provide assistance and support to the Board of Directors and Chamber membership; this includes communication, meeting set up, problem solving and project planning.
  • Attend monthly Board meetings; assist in the preparation of the agenda; and prepare and distribute the meeting minutes.
  • Monitor and maintain the supply of printed material available for distribution.
  • Monitor the Chamber website; add the dates of meetings to the calendar; keep member information accurate and updated.
  • Assist with Chamber sponsored programs, seminars, workshops, travel arrangements, special projects, and events.
Quality 1stOctober 2005 to September 2011Alteration/Tailor
Beeville, TX
  • Alter clothing to fit individual customers or repair defective garments, following alteration or repair tags or marks on garments: Examines tag or garment to ascertain necessary alterations.Calculated dimensions and specifications from sales order and entered data in worksheets. Altered clothing to fit individual customers and repaired defective garments. Constructed and styled garments by hand and using sewing machines.
  • Remove stitching from garment using ripper or razor blade.
  • Shortens or lengthens sleeves and legs, expands or narrows waist and chest, raises or lowers collar, and inserts or eliminates padding in shoulders while maintaining drape and proportions of garment.
  • Trims excess material, using scissors.
  • Resew garment, using needle and thread or sewing machine.
  • Repairs or replaces defective garment parts such as pockets, and coat linings.
  • May fit garments on customer to determine required alterations.
  • Press garments using hand iron.
  • May be designated according to type of garment altered or repaired as Tailor, Men's Ready-To-Wear, Tailor, Women's-Garment Alteration or according to garment part altered or repaired.
TDCJ McConnell Garment FactoryFebruary 2008 to June 2011Industrial Specialist III/Quality Assurance
Beeville, TX
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs. Adjusted machine feed and speed if machine malfunctioned.Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.Drafted a timescale for all jobs. Inspected finished products for quality and adherence to customer specifications. Monitored and adjusted production processes or equipment for quality and productivity. Planned and laid out work to meet production and schedule requirements. Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance. Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems. Troubleshooted problems with equipment, devices or products. Increased production and organization by developing a more efficient system.
  • Managed and coordinated weekly projects.
  • Consistently praised by management for the quality and timeliness of completed work orders, attention to detail, exemplary team -player attitude.
  • Excelled in deadline-intensive environment, ensuring accurate and on-time completion of all projects.
  • Maintained and prioritized daily tasks and projects including: training new sewing machine operators and other support workers, evaluations, monitor production line operations, inspect machines, submit requisitions, perform quality-control inspections, make patterns, cut fabric, reports and general errands.
  • Consistent record of improving productivity and resolving complex departmental issues.
  • Managed daily operations and maintenance of equipment, maintaining accurate records for all business supplies.
TDCJ McConnel CountroomOctober 2004 to February 2008Administrative Assistant I - Tracking Coordinator
Beeville, TX
  • Excelled at office organization by developing efficient filing/documenting system.
  • Created databases and spreadsheets to improve inventory management and reporting accuracy.
  • Etablished effective systems for record retention.
  • Standardized department filing system so clerical staff could easily locate information in any filing center.
  • Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve organizational objectives.
TDCJ McConnel CountroomOctober 1995 to October 2004Clerk III/File Clerk
Beeville, TX
  • Systematically increased office organization by developing more efficient filing/documenting system.
  • Created databases and spreadsheets to improve inventory management and reporting accuracy.
  • Managed incoming and outgoing calls for busy countroom office.
  • Assisted in all areas of administrative work including data entry, receptionist duties, file organization.
  • Maintained and prioritized daily tasks and projects including: call logs, reports and general errands.
  • Successfully established effective systems for record retention by creating database for daily correspondence tracking.
  • Prepared and drafted all outgoing correspondence in a timely manner.
  • Verified and logged in deadlines for responding to daily inquiries and outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
  • Performed data entry of various records.
  • Initiate computer generated reports, verify, copy, and distribute said reports.
  • Submit requisition weekly ensuring office has necessary items to function adequately.
  • Organize and manage file/supply cabinets.
Education
Bee County CollegeBusiness Sem/Clock Hours Completed; 18: BusinessBeeville, TX, USA
Skills

administrative, attention to detail, budgeting, business correspondence, clerical, hardware, clients, data entry, databases, database, Due Diligence, e-mail, Email, fax, filing, General Manager, image, inventory management, Inventory, materials, meetings, mail, office, organizational, Press, problem solving, processes, project planning, quality, quality-control, receptionist, Repairs, reporting, safety, Sales, seminars, spreadsheets, switchboard, team -player, phone, travel arrangements, Type, web site, website, workshops

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Resume Overview

Companies Worked For:

  • ITT C'treat, LLC
  • Bee County Chamber of Commerce
  • Quality 1st
  • TDCJ McConnell Garment Factory
  • TDCJ McConnel Countroom

School Attended

  • Bee County College

Job Titles Held:

  • ESH & Quality Coordinator
  • Administrative Assistant/Customer Service
  • Alteration/Tailor
  • Industrial Specialist III/Quality Assurance
  • Administrative Assistant I - Tracking Coordinator
  • Clerk III/File Clerk

Degrees

  • Business Sem/Clock Hours Completed; 18 : Business