escrow officer resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Dedicated Salesperson with excellent experience in the Real Estate industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

  • Excellent communication skills
  • Multilingual English/Spanish/French
  • 80WPM typing speed
  • Accurate and detailed
  • Advanced MS Office Suite knowledge
  • Business writing
  • Extensive vocabulary
  • Proof reading
  • Professional phone etiquette
  • Articulate and well-spoken
Work History
09/1983 to 01/2015 Escrow Officer M/I Homes | Orlando, FL,
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Processed travel expenses and reimbursements.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Located and attached appropriate files to incoming correspondence requiring replies.
  • Answered and quickly redirected up to10 calls per minute.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Maintained a clean reception area, including lounge and associated areas.
  • Assessed urgency and priorities before accepting or declining appointments and meetings with the Brokers.
  • Served as corporate liaison between the finance andinsurance companies.
  • Maintained strict confidentiality of all transactions.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Opened incoming orders and set up escrow files within 24 hours of receiving purchase agreement.
  • Worked with title group to resolve issues such as easements, lot splits and bankruptcies.
  • Prepared and delivered projected HUD-1 settlement statements to lender upon request.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Managed real estate closing process in compliance with applicable standards and legal requirements.
  • Forwarded title clearing documentation to title officer for approval.
  • Followed-up on status of releases, policies and return of recorded documents.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Communicated requirements and title exception information to clients.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Assessed aging accounts and initiated collection strategies based on conditions.
01/2015 to 03/2019 Administrative Assistant Marmic Fire Safety | Nicholasville, KY,
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Executed record filing system to improve document organization and management.
  • Created PowerPoint presentations for retreats and lectures.
  • Generated reports and typed letters in Word and prepared class journals in Publisher.
  • Coordinated special events (e.g. Bishop’s Confirmation Dinner, Fr. Christopher Smith’s Ordination Anniversary, Priest’s lectures, RCIA receptions)
03/2021 to Current Real Estate Salesperson Windermere Real Estate | Lake Stevens, WA,
  • Communicate with clients to understand property needs and preferences.
  • Work closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Coordinate appointments to show marketed properties.
  • Compile lists of properties that met buyers' needs and financial resources.
  • Liaison between buyers and sellers to provide positive experiences for both parties.
  • Write listings detailing and professionally highlighting property features to increase sales chances.
  • Advise and inform prospective clients on current market activities and conditions.
  • Compare recently sold area properties to determine competitive market prices.
  • Handle day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Liaison between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Verify payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
  • Increase home sales through persuasion, negotiation and closing prowess.
  • Confirm compliance with federal and state laws to enforce regulations and monitor sales.
  • Prepare homes for client arrivals during open house events and established signage and wayfinding aids.
  • Assist buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Write contracts to outline sales and purchases of properties.
  • Stay up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
Expected in 1993 to to Associate of Arts | Liberal Arts Marymount College, Rancho Palos Verdes, CA GPA:

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Resume Overview

School Attended

  • Marymount College

Job Titles Held:

  • Escrow Officer
  • Administrative Assistant
  • Real Estate Salesperson


  • Associate of Arts

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