Account Representative who excels at building a loyal customer base to achieve both short and long-term sales and organization goals. Responsive, organized and adept at managing intense demands of multiple existing customer accounts.
Created strategies to develop and expand existing customer sales, which resulted in a 9.6% increase in market share.
Hired, trained and managed team in demanding area of Trust Accounting for Los Angeles County Title Company
Liason for customer questions and concerns regarding transactions, status and progress.
Successfully handled refinance orders from opening process, tracking, estimates and loan document packaging.
Request and review demand statements for lenders.
Process and review loan conditions for lenders to ensure timely funding.
KB Homes - Sales & Marketing Assistant
Interfaced with Managers and Development Officers to schedule meetings, appointments and oversee goal setting discussions.
Assisted New Sales Force training and monitoring program.
Old Republic 1031 Exchange
Sales and operations assistant to Vice President.
Process new orders, liason with real estate parties to ensure complete and accurate transaction information.
Stewart Title Escrow Division
Open and process open orders for REO department
Track and monitor reports, instructions and documents vital to transaction.
Developed marketing strategy for start up company.
Created and implemented advertising campaign and collateral material for real estate community in core community.
Targeted new client base with specific campaigns to generate new and long-term business.
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