Advanced knowledge of Epicor
Experienced in Crystal Reports
Develop dashboards based on use cases to provide the company with better insight. Create and modify Crystal Reports, BPM's and customizations within Epicor. Create SQL tables and views to create efficient reports and dashboards.
· Highly involved in the implementation of Epicor 9 from Fourth Shift software resulting in meeting the Go Live deadline
· Created and managed internal power users group in order to provide quality training to boost production
· Assisted in creating the first Iowa Epicor Users Group to provide a statewide network for users to connect
· Assisted in the creation of SQL views to pull Epicor configurator data to the Quote, Order Acknowledgement and Invoice forms resulting in our customers being able to see their order options not previously seen in canned reports
Managed over 600 computer user accounts, submitted and tracked trouble tickets for accounts, computers and switches. Assisted with maintaining and troubleshooting the Video Teleconference (VTC). Installed and troubleshot printers, computers and software.
· Conducted over 150 VTCs with deployed unit
trained 12 soldiers in communications and automations
Pioneered the installation and maintenance of Enhanced Position Location Reporting Systems (EPLRS), Satellite Communications, Communications Security and Automations equipment. As a squad leader I managed the network of 30 EPLRS radios resulting in 100% communications during 2 field exercises. During deployment from 2010-2011, established and maintained an automations network of over 60 computers with half of them being remotely located while being responsible for living quarters.
· Managed 6 soldiers with responsibility to their training, health and morale.
· Worked outside of job realm during the deployment 01/10-01/11 and was responsible for the setup and installation of 2 Counter Rocket, Artillery, and Mortar guns.
· Assisted in the planning of a 36 Enhanced Position Location Reporting System network resulting in 100% communications.
$5 million of communications equipment resulting in 100% turn in.
Operated a small extension node center with over 20 telephone and internet subscribers. Setup and installed Line of Sight antennas, Digital Non-Secure Voice Terminal phones and internet. Installed and troubleshot CATV, telephone lines and fiber optic cable.
· Assisted in the planning and installation of commercializing LSA Anaconda in Balad, Iraq.
As a junior
Soldier led a team of 5 in running and terminating fiber-optic cable for over
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