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ERP Administrator Resume Example

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ERP ADMINISTRATOR
Summary
I have spent 15 years progressing in multiple technology and management roles in a global manufacturing environment, followed by the past 3 years in a corporate agricultural company. Over this time, I have learned the importance of time management, fact-based decision making, strategic planning as well as sharpened my skillset around prioritizing resources and tasks to meet timeliness and expectations. My job satisfaction is achieved by enabling the company and others around me to be more efficient by solving technical issues, enhancing other's skill sets & developing business solutions to optimize business processes. Personal values: family-oriented, high integrity, positive attitude and patient.
Experience
Black Gold FarmsGrand Forks, NDERP Administrator06/2014 to Current
  • Responsible for the support and development of business systems used throughout the company.
  • Working with external development team to build an operational order management & transportation software from scratch for all sites, as well as planned & carried out the implementation, training & support.
  • Was nominated and received an employee recognition award in 2016 (Dig Deeper award).
  • Meet regularly with departments within the company to define & discuss business needs as well as set priorities and expectations.
LM Wind PowerGrand Forks, NDSenior IT Manager - Americas11/2008 to 06/2014
  • Responsible for all aspects of IT across all operational sites in North and South America (infrastructure, business systems, security, communications, mobility, strategy, IT policies) 
  • Active member of Global IT Leadership Team. (defining strategy, budget, project governance, global IT policies).
  • Supervised, led and mentored IT staff for all locations in North & South America.
  • Developed goals and objectives for IT group in the Americas, in line with global IT strategy and corporate strategy.
  • Routinely travel to global headquarters in Denmark to participate in or lead global projects and workshops.
  • Worked with global, regional and factory management teams to understand business needs, prioritize and develop solutions to optimize business processes.
  • Developed, managed and routinely reviewed IT budgets for the Americas region and local factories.
  • Developed and implemented a project for use of iPads on workshop floor. (Hardware analysis, business case, network requirements, mobile device management, documentation, project evaluation, training, implementation and support).
  • Performed an add-on role as Business Relationship Manager for "operations" globally (production planning through shipment of product)
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LM Wind PowerGrand Forks, NDERP Manager10/2007 to 11/2008
  • Manage, develop and support all business applications for the US operations
  • Provide support and guidance to resolve local business needs using Dynamics-AX, Dynamics-GP, Office 2007, SharePoint 2007.
  • Developed a software solution for managing training records and requirements for over 900 employees using MS Access with SQL Server backend.
  • Successfully migrated local stand alone ERP instance in US into central global ERP system in denmark (Axapta).
LM Wind PowerGrand Forks, NDGlobal Project Manager07/2006 to 09/2007
  • Led a project team in the global "reach" program (global improvement initiative).
  • Presented monthly project updates to global steering committee, including company President & functional VPs.
  • Developed and globally rolled out performance measurement solution for production & quality performance using MS Excel (variation of this package still used today for global production KPIs).
  • Defined and implemented a Business Operations Review template, used to review the performance of each factory with the executive team on a monthly basis.
LM Wind PowerGrand Forks, NDQuality Manager02/2005 to 08/2006
  • Led the Quality Department of 27 people and IT Department for the US manufacturing operations.
  • Participated in development of global quality strategy and inter-company auditing of other business units around the world (Spain, India, China, Denmark, and Canada).
  • Performed joint Root Cause Analysis w/ customer using multiple quality tools (fishbone & FMEA).
  • Defined, implemented & maintained critical corrective actions to prevent re-occurrence of major warranty issues.
  • Developed SQL database solution for tracking product data & ensuring follow up on product defects during production.
LM Wind PowerGrand Forks, NDCommercial Director03/2004 to 02/2005
  • Managed the IT, Quality, Service, Sales and HR Departments and personnel.
  • Created customer sales presentation for developing & manufacturing new wind turbine blade types in the US.
LM Wind PowerGrand Forks, NDIT/Quality/Marketing Manager03/2002 to 02/2004
  • Managed IT, Quality Assurance departments, as well as responsible for researching North American wind energy market and compiling a database of information on turbine manufacturers & forecasted wind farm projects throughout North America.
  • Achieved ISO 9001:2000 certification for our local Quality Management System.
  • Designed a majority of the processes as structured procedures in the quality management system and taught others how to develop their procedures for their departments.
LM Wind PowerGrand Forks, NDIT Administrator08/1999 to 07/2000
  • Acted as network administrator & worked with many different software programs.
  • Implemented ERP software from scratch to running live (Axapta) including custom programming in morph X.
  • Learned functions related to the finance, materials and production operations of the company and configured the software to allow these departments to work more effectively.
North Dakota Air National GuardFargo, NDMunitions Systems Specialist (TSGT)12/1995 to 12/2007
  • Supervise & lead crews of 5-10 airmen to complete maintenance tasks.
  • Disassemble & run operational tests on air to air & air to ground missiles.
  • Oversee logistics control of munitions support for F-16 aircraft.
Farmhand Family FarmHillsboro, ND01/1990 to 01/1994
  • Helped on family farm through school years.
  • Farm grew barley, wheat, soybeans and sugar beets.
Education
Bachelor of Science:Management - Computer Information Systems and Management2007Park University, Grand Forks Air Force Base, NDDouble Major, "CUM LAUDE" GPA 3.6
Associate of Applied Science:Electronics/ Computer Systems1998North Dakota State College of Science Wahpeton, Wahpeton, NDGPA: 3.5
Skills
  • Budgeting and Forecasting (operational & capital )
  • Systems Design and Implementation
  • Project Management & governance
  • Lean-Six Sigma methodology & tools (Value-stream mapping, fact-based decision making)
  • Sales and Marketing Strategies
  • Strategic Business Planning
  • Cost Containment and Profit Growth
  • Cost benefit analysis
  • SQL Server 2012
  • Transact-SQL
  • SQL Server Reporting Services
  • SQL Server Integration Services
  • SharePoint 365
  • MS Excel - advanced
  • Microsoft Dynamics AX
  • Microsoft Dynamics GP
  • Business Intelligence
Professional Training
ITIL Training and internal certification of completion2011LM Wind Power Online Training
Six Sigma Green Belt Training2006LM Wind Power Master Black Belt Led Training, Kolding, Denmark
Lean Manufacturing2005External Consultant Led Training, Grand Forks, ND
ISO 9001:2000 Internal Auditor Certification2002Det Norsk Veritas (DNV), Detroit, MI
Airmen Leadership School2001Unitied States Air Force, Grand Forks, ND
Munitions Systems Course (7-level school)2000United States Air Force, Wichita Falls, TX
A Certification1998Grand Forks, ND
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Resume Overview

Companies Worked For:

  • Black Gold Farms
  • LM Wind Power
  • North Dakota Air National Guard
  • Farmhand Family Farm

School Attended

  • Park University
  • North Dakota State College of Science Wahpeton
  • LM Wind Power Online Training
  • LM Wind Power Master Black Belt Led Training
  • External Consultant Led Training
  • Det Norsk Veritas (DNV)
  • Unitied States Air Force
  • United States Air Force

Job Titles Held:

  • ERP Administrator
  • Senior IT Manager - Americas
  • ERP Manager
  • Global Project Manager
  • Quality Manager
  • Commercial Director
  • IT/Quality/Marketing Manager
  • IT Administrator
  • Munitions Systems Specialist (TSGT)

Degrees

  • Bachelor of Science : Management - Computer Information Systems and Management 2007
    Associate of Applied Science : Electronics/ Computer Systems 1998
    ITIL Training and internal certification of completion 2011
    Six Sigma Green Belt Training 2006
    Lean Manufacturing 2005
    ISO 9001:2000 Internal Auditor Certification 2002
    Airmen Leadership School 2001
    Munitions Systems Course (7-level school) 2000
    A Certification 1998

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