Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.Skilled clerical specialist committed to addressing customer concerns with speed, accuracy and professionalism committed to addressing customer concerns with accuracy and professionalism.
Worked for Sprint Corp. assisting clients in general phone related issues,collected payments, and resolved equipment issues.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.Built customer loyalty by placing follow-up calls for customers who reported product issues.
Computed sales prices, total purchases and processed payments.Administered all point of sale opening and closing procedures.Replenished floor stock and processed shipments to ensure product availability for customers.
Operated a cash register to process cash, check and credit card transactions.Guided customers in choosing items that reflected personal style and shape.Replenished floor stock and processed shipments to ensure product availability for customers.
Assisted tax preparers with various duties such as handling incoming and outgoing correspondence, including mail, email and faxes.Devised and maintained office systems to efficiently deal with paper flow.
Updated customer information for Regions Bank.Maintained confidentiality of bank records and client information.Verified that information in the computer system was up-to-date and accurate.Eliminated outdated records by sending the records to be scanned.
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