EPIC INPATIENT ORDERS AND ORDER TRANSMITTAL ANALYST
High-performing Manager with27 years of healthcare experience in military, hospital and medical office environments. Dependable Organizational Change Managerbringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Consistently meet goals
Epic Inpatient Orders and Order Transmittal Analyst, 01/2013 to Current Yuma Regional Medical Center (working remotely from Pittsburgh) – Yuma, AZ
Trained, coached and mentored staff to ensure smooth adoption of new program.
Worked directly with physicians, clinical staff,laboratory staff, and leadershipto achieve the successful implementation of the Collection Manager Project, which improved clinical documentation procedures and promoted patient safety throughout the organization.
Epic Ambulatory Credentialed Trainer, 01/2012 to 12/2012 Yuma Regional Medical Center – Yuma, AZ
expertise in outpatient/ambulatory areas through the development of lesson
training guides for Affiliates; development of the Physician Quick Start Guide;
Tips and Tricks sheets and Physician 100 Exercise booklet.
off-site visits with Ambulatory office staffs in order to assess their
work-flow and address any questions or concerns that they may have about the
implementation of YRMC Care/Office Care. Collaboration eased anxiety on behalf
of the client and clarified their expectations of the program.
Senior Enlisted Leader, 05/1995 to 12/2011 U.S. Navy – Various
Implemented innovative programs to increase employee loyalty and reduce turnover.
Actively developed personnel by participating in formal and
informal mentoring. Provided oversight for semi-annual First Line Leadership
development programs in accordance with regulations and best practices. This
contributed to increased employee retention and advancement rates.
Avoided annual cost of $3M and cut maintenance
turn around time by 75% as a member of the Lean Six Sigma Rapid Improvement
Event that identified excessive aircraft downtime hours.
Saved $640K+ and recaptured 60K+ lost man-hours,
as well as raised productivity 50% and decreased customer complaints by
implementing new program to process customers.
Saved $42K in travel expenses and recaptured
950+ man-hours by launching training program that trained 60 staff from
multiple departments to provide on-site training at $4K cost.
reviewed programs to ensure relevancy of materials and applicability to current
initiatives. Streamlined administrative processes. Authored revisions of
policies to provide up-to-date and comprehensive guidance for personnel.
Ed.D.: Doctorate of Education in Organizational Leadership, Current Grand Canyon University - Phoenix, AZ
MPA: Healthcare Management, 2013 Grand Canyon University - Phoenix, AZ
Bachelor of Arts: Organizational Management, 2008 Ashford University - Clinton, IA