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Epic Inpatient Orders and Order Transmittal Analyst Resume Example

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EPIC INPATIENT ORDERS AND ORDER TRANSMITTAL ANALYST
Professional Summary
High-performing Manager with27 years of healthcare experience in military, hospital and medical office environments. Dependable Organizational Change Managerbringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Skills
  • Staff training/development
  • Efficient multi-tasker
  • Project management
  • Organized
  • Customer service-oriented
  • Consistently meet goals
  • Conflict resolution
  • Employee scheduling
Work History
Epic Inpatient Orders and Order Transmittal Analyst, 01/2013 to Current
Company Name – City, State
  • Trained, coached and mentored staff to ensure smooth adoption of new program.
  • Worked directly with physicians, clinical staff,laboratory staff, and leadershipto achieve the successful implementation of the Collection Manager Project, which improved clinical documentation procedures and promoted patient safety throughout the organization.
Epic Ambulatory Credentialed Trainer, 01/2012 to 12/2012
Company Name – City, State
 Demonstrated expertise in outpatient/ambulatory areas through the development of lesson training guides for Affiliates; development of the Physician Quick Start Guide; Tips and Tricks sheets and Physician 100 Exercise booklet. Conducted off-site visits with Ambulatory office staffs in order to assess their work-flow and address any questions or concerns that they may have about the implementation of YRMC Care/Office Care. Collaboration eased anxiety on behalf of the client and clarified their expectations of the program.
Senior Enlisted Leader, 05/1995 to 12/2011
Company Name – City
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
Actively developed personnel by participating in formal and informal mentoring. Provided oversight for semi-annual First Line Leadership development programs in accordance with regulations and best practices. This contributed to increased employee retention and advancement rates. Avoided annual cost of $3M and cut maintenance turn around time by 75% as a member of the Lean Six Sigma Rapid Improvement Event that identified excessive aircraft downtime hours. Saved $640K+ and recaptured 60K+ lost man-hours, as well as raised productivity 50% and decreased customer complaints by implementing new program to process customers. Saved $42K in travel expenses and recaptured 950+ man-hours by launching training program that trained 60 staff from multiple departments to provide on-site training at $4K cost. Routinely reviewed programs to ensure relevancy of materials and applicability to current initiatives. Streamlined administrative processes. Authored revisions of policies to provide up-to-date and comprehensive guidance for personnel.
Education
Ed.D.: Doctorate of Education in Organizational Leadership, Current
Grand Canyon University - City, State
MPA: Healthcare Management, 2013
Grand Canyon University - City, State
Bachelor of Arts: Organizational Management, 2008
Ashford University - City, State
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Resume Overview

School Attended

  • Grand Canyon University
  • Ashford University

Job Titles Held:

  • Epic Inpatient Orders and Order Transmittal Analyst
  • Epic Ambulatory Credentialed Trainer
  • Senior Enlisted Leader

Degrees

  • Ed.D. : Doctorate of Education in Organizational Leadership , Current
    MPA : Healthcare Management , 2013
    Bachelor of Arts : Organizational Management , 2008