Multifaceted, driven, and highly motivated professional. Visionary and strategic leader who strives on excellence. Experienced in customer service and supervisory skills. Outstanding interpersonal, motivational, and analytical techniques.
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Oversee 32 direct employees as well as assist in overseeing a department of around 200 employees. Round with employees daily and take care of immediate needs. Complete all the scheduling for employees as well as all the disciplinary processes. Collaborate with the management team on standardizations as well as recommending process changes and improvements. Communicate information to employees by meeting with them as a group daily and present any new or reminded information important for performing their job. Respond to multiple e-mails daily and use Microsoft word and excel daily. Participate in weekly and monthly meetings about safety, process changes, hospital unit moves, and more. Abide by all union rules and regulations. Monitor adherence to the established policies and investigate any reported deviation to ensure compliance.
Cleaning varies from houses, to vacant apartments, to office buildings, and factories. Oversee other employees responsibilities to ensure they are providing the best quality service they can as well as cleaning alongside them.
Prepared food as well as served food. Operated the drive thru and the inside registers. Counted the till at the end of the night. Cleaned the store, including cleaning bathrooms, mopping floors, etc. Kept track of inventory in the freezer as well as on the shelves. Opened the store as well as closed.
Cleaned vacant hotel rooms as well as rooms that were still occupied. Duties included: cleaning the bathroom, shower, sinks, floors, etc. Stocking with toilet paper and towels, soaps and shampoos, cleaning the main part of the room, dressers, tables, counters, microwave, fridge, nightstand, putting clean linen on all beds occupied or not.
I am outstanding at working well with others. I am pleasant, friendly and always honest. I pride myself at being an excellent team player. I also love things to be organized and dealt with care. I always make sure things are done the right way; I never like to leave something unfinished. I have superb customer service dexterity. I am a focused individual that sets goals and achieves them. I am very optimistic and positive. I firmly believe in myself and my capabilities. I am very reliable and responsible. I like to always have a smile on my face and embrace things with a good-natured attitude. I have superior leadership skills. I can work independently as well as with small or large groups. I pride myself on following through with projects or even the smallest of things. I can be counted on and have an “open-door” policy where people feel I am very approachable and kind.
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