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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Executive Summary

Multifaceted, driven, and highly motivated professional. Visionary and strategic leader who strives on excellence. Experienced in customer service and supervisory skills. Outstanding interpersonal, motivational, and analytical techniques.

Core Qualifications
  • Supervision
  • Strategic planning
  • Training and development
  • Team building and problem solving
  • Quality control


  • Performance management
  • Process improvement
  • Receptionist and computer skills
  • Organizational leadership
  • Operational oversight
Professional Experience
01/2011 to Current
Environmental Services Supervisor Ethica Health Summerville, GA,

Oversee 32 direct employees as well as assist in overseeing a department of around 200 employees. Round with employees daily and take care of immediate needs. Complete all the scheduling for employees as well as all the disciplinary processes. Collaborate with the management team on standardizations as well as recommending process changes and improvements. Communicate information to employees by meeting with them as a group daily and present any new or reminded information important for performing their job. Respond to multiple e-mails daily and use Microsoft word and excel daily. Participate in weekly and monthly meetings about safety, process changes, hospital unit moves, and more. Abide by all union rules and regulations. Monitor adherence to the established policies and investigate any reported deviation to ensure compliance.

05/2010 to Current
Bickford Senior Living Tinley Park, IL,

Cleaning varies from houses, to vacant apartments, to office buildings, and factories. Oversee other employees responsibilities to ensure they are providing the best quality service they can as well as cleaning alongside them.

01/2009 to 05/2010
Bickford Senior Living Sioux City, IA,

Prepared food as well as served food. Operated the drive thru and the inside registers. Counted the till at the end of the night. Cleaned the store, including cleaning bathrooms, mopping floors, etc. Kept track of inventory in the freezer as well as on the shelves. Opened the store as well as closed.

05/2008 to 02/2009
Bickford Senior Living Greenwood, IN,

Cleaned vacant hotel rooms as well as rooms that were still occupied. Duties included: cleaning the bathroom, shower, sinks, floors, etc. Stocking with toilet paper and towels, soaps and shampoos, cleaning the main part of the room, dressers, tables, counters, microwave, fridge, nightstand, putting clean linen on all beds occupied or not.

Education
Expected in 2010
High School Diploma:
Logan High School - La Crosse, WI
GPA:
GPA 3.3
 
  • Ranger Renaissance member all four years
  • DECA member junior and senior years
  • 3 Academic Letters, a Show Choir Letter, and a Cheerleading Letter
  • High Honor Role all four years
Skills

I am outstanding at working well with others. I am pleasant, friendly and always honest. I pride myself at being an excellent team player. I also love things to be organized and dealt with care. I always make sure things are done the right way; I never like to leave something unfinished. I have superb customer service dexterity. I am a focused individual that sets goals and achieves them. I am very optimistic and positive. I firmly believe in myself and my capabilities. I am very reliable and responsible. I like to always have a smile on my face and embrace things with a good-natured attitude. I have superior leadership skills. I can work independently as well as with small or large groups. I pride myself on following through with projects or even the smallest of things. I can be counted on and have an “open-door” policy where people feel I am very approachable and kind.

Interests
I fulfill my own happiness by making others happy. I have earned many awards at Gundersen Health System for going above and beyond and showing compassion where it matters most. I have been recognized by my current Manager and current Director for being an outstanding employee. I have volunteered for various things throughout the years inside and outside of my career; Monday Meals at St. Luke's Church as well as fundraisers at Top Dawg's Pub and Grill.
Additional Information
  • Participate in the interviewing, hiring, and terminating process within my current position as Environmental Services Supervisor
  • Extraordinary communication skills as well as professional behavior
  • Prioritizing and multitasking
  • Dependable and well-rounded customer service specialist
  • Passionate and compassionate

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Resume Overview

School Attended

  • Logan High School

Job Titles Held:

  • Environmental Services Supervisor

Degrees

  • High School Diploma

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