Skilled Executive Director with proven experience in managing all aspects of a non-profit organization including fundraising, budgeting and administration with a benevolent respect for the community.
Documented non-profit Executive Director expertise
Designer and administrator of educational programming
Extensively published freelance journalist. Specialty fields include interviews, features and national event coverage.
Successfully established a nationwide distribution network over a 3 year period for a Scottish based motorcycle accessory manufacturer until their withdrawal from the US market.
Staged presentations on various subjects, occasional storyteller at the Omni Bedford Springs and Historical Societies.
Had complete and total responsibility and accountability for all aspects of daily and long term operations of Old Bedford Village.
These included grant researching and writing, major infrastructure renewal, financial, personnel, major historical event planning involving large numbers of reenactors, who needed assistance with the Village program and regulations, set up, lodging, meals and transportation.
Public and private fundraising activities, as well as educational programming for regional schools.
Public relations with several media outlets including local and regional newspapers, TV and Radio. All marketing and landlord duties.
Managed all product marketing, sales, financing and administrative functions for a leading motorcycle dealership.
Hired, trained and supervised 12 staff. Conducted staff performance evaluations and provided on-going training and coaching support. Analyzed monthly profit and loss statements to evaluate team performance and identify improvements at critical points.Instituted control measures to inforce quality standards and ensure full compliance with fiscal policies, standard business practices and regulatory guidelines.
Held full responsibility for the profit, sales and quality performance of the service department. Supervised a team of 6 technicians. Presented training programs, conducted performance reviews and facilitated team participation in Harley-Davidson sponsored courses to maintain technical proficiencies with new products. Conducted inventory audits and reconciled physical count results with system records. Scheduled client appointments and delegated assignments. Implemented viability and profit targets while maintaining competitive market rates.
Directed the daily operations of a high volume service department. Full human resource and supervisory responsibility for a technical service team. Managed department inventory and administered departmental budgets. Tracked staff productivity, proficiency and quality control ratings. Implemented proactive strategies to address problematic trends. Resolved any client service issues and managed interdepartmental relationships.
Managed and administered all facets of operations and directed business development efforts. Prepared and administered budgets, formulated strategic action plans and continually monitored team performance. Had complete control of all aspects involving Human resources. Coordinated new and used product sales and retail merchandising to achieve maximum efficiencies and profit margins.
2012 Bedford County Historian of the year
2011 Citation from the PA House of Representatives in recognition of my Administration of Old Bedford Village
2010 Excellence in Education award
Bedford County Chamber of Commerce
2006 Penn Ambassador award
Pennsylvania Historical & Museum Commission
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