Highly motivated systems administrator offering hands-on experience in a Windows Environment
*Experience configuring, monitoring, upgrading and maintaining systems hardware, software and related infrastructure.
*Strong analytical skills; able to work with technicians from various engineering disciplines to troubleshoot complex system-level issues.
MCP Certified and going for my MCSE 2012 Server
Server - Win 2000, 2003 and 2008, Server 2012 R2,Windows 10, 8 and 7, XP,Unix/Linux and Solaris, and Netware,Cisco IOS
Networking & Protocols
LANs/WANs, TCP/IP, Cisco 2500 and 2600 Routers, Netgear FVS318v3 Firewall Routers, Active Directory Domain Controllers, ,DNS, VoIP, Wireless/VPN Architecture
Ghost 2003,SCCM, Backup Symantec,Netsupport, MS Office 2000, 2007 all flavors Word, Excel, Access, Powerpoint, Project, Visio, Active Directory and 2000, 2003, Group Policy, Norton/Symantec Anitvirus, Mcaffee , Gmail Accounts and set up, GoogleSketch,Enterprise,Exchange 2000 , 2003, troubleshooting and configuring hardware, software, installing network printers,Cisco IOS imaging XP, backing up data, IP, TCP/IP, SMS remote tool, netmeeting, citrix client with sms remote services, LAN,WAN, support
Available for Weekend and Evening Shifts
Able to Relocate Nationwide
Enterprise Operations Support, 05/2015 － 01/2017Onsiteris － Irvine, CA
Support Hardware, Software, Servers, POS, Switches and routers.
Respond to queries, run diag programs, troubleshoot all network issues.
Windows 7, Windows 8, Windows 10, Mac, Server 2003, 2008 and 2012, Office 2010,2013 and Office 365-admin, client.
Sr. Support Tech, 10/2014 － 04/2015Raytheon － Fullerton, CA
Support Foreign Nationals in hardware software, support for the project.
Windows 7, Linux, redhat.
Hardware, software , networking, support users with all issues for the project.
Imaging computers, writing scripts, and updating software.
Jboss, Autocad, Doors, active directory, java, security software.
Phone support, remote support, troubleshooting, network and software issues.
SIS IT Analyst, 11/2012 － 10/2014Eaton Aerospace － Los Angeles, CA
Perform user account, creation, deletion and configuration with Active directory.
Build , support, and work in desktop, laptops and servers, support Aerospace, Automotive and Military Applications.
IT Support Officer, 01/2012 － 01/2012Buro Happold － Culver City, CA
Provided systems administration support for Windows systems and some Unix/Soloris, including server and workstation upgrades, backup and disaster recovery monitoring, using Wireshark to monitor network, user account setup and security administration.
Performed user account creation, deletion, and configuration with Active Directory, IP Phones, shortel Admin functions for site.
Performed regular system backups and recovery procedures, closely monitored the nlm back up, File and Application server.
Image machines, install software, Support googlesketch,Chrome, hardware, printer configuration, Remote support using Netsupport and SCCM.
DSS Engineer, 01/2006 － 01/2011Nestle USA- Inc － Glendale, CA
Performed user account creation, deletion, and configuration with Active Directory and created accounts using Gmail for our Pizza Group.
Win 2000, Helpdesk support, email and phone support, backed up network admin and was trained on cisco IOS/, routers and switches.
Image machines, install software, hardware, printer configuration, Remote support , installed Bloomberg software, configured Bloomberg keyboard , other financial software.
VPN, blackberry, printers, etc, PDA, Printers.
Support all users at Nestle Inc, with installs using ghost, installing wireless, hard drives, memory, etc.
Desktop Support Technician, 01/2004 － 01/2006Honeywell － Torrance, CA
Deskside support technician for Honeywell - 1200 Users, Help Desk, and email support.
Install, Configure, hardware and software, use IBM ManageNow help desk.
Operating systems - Novell client for windows, Win 2000, XP, Win 98.
Performed user account creation, deletion, and configuration etc.
Back up data, image computers, hardware and software installations.
Education and Training
June 2008Mt. Sierra College － Monrovia, CAB.S. DegreeInformation Technology - Information SecurityInformation Technology - Information Security Security fundamentals, security policy development and management
Cryptology, computer and data forensics, security development life cycle
Applied LAN/WAN and wireless security, Windows 2003 Server, Active Directory, Backtrack security tools
2003ITT Technical Institute － Anaheim, CAA.S. DegreeInformation Technology - Computer Network SystemInformation Technology - Computer Network System