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Enterprise Business Intelligence Project / Program Manager Resume Example

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ENTERPRISE BUSINESS INTELLIGENCE PROJECT / PROGRAM MANAGER
Summary
IT Professional with over 10 years experience in the Business Intelligence / Data Warehousing field including all stages of the Software Development lifecycle from Business Requirements through implementation. Build strong relationships with our business partners to ensure the successful implementation of Business Analytics solutions. Successfully lead team in the implementation of the Cox SAGE application. Posses high level of knowledge in both the tools and approach to implement Business Intelligence solutions. Currently leading projects for Cox Finance team related to the SAGE application, Credit and Collections as well as an Executive dashboard for Cox Media. Actively lead development of business roadmaps to ensure the future vision for Business Intelligence is met.
Highlights

Business Analysis skills, , Oracle Business Intelligence, PMI methodology, MS Project, MS Excel, MS Word, Power Point, COGNOS Impromptu, Business Objects, Data Warehousing / Analytics Methodology, SDLC, Team Building, Oracle Database Architecture, Relational Databases, Web Development, UNIX, INFORMATICA, SQL Server, Six Sigma, Project Portfolio Management.

Experience
Enterprise Business Intelligence Project / Program Manager04/2006 to CurrentCOX COMMUNICATIONSAlpharetta, GA
  • Serve as Account Manager for Business Intelligence initiatives for Cox Communications including the Campaign Fulfillment Center at Cox Media, Campaign Mgmt, and Finance.
  • Assist team in development of best practices for Business Intelligence Partner with the Business Stakeholders to ensure that business questions are understood and answered Partner with Cox Field Sites to assist with their development of Business Intelligence solutions Lead Team of technical and business analyst resources in completion of BI Analytics solutions Develop and manage team budgets Provide direction of projects from both a business and technical point of view Build proposals for future projects.
Project Manager11/2005 to 04/2006EARTHLINK Municipal Wi-FiAtlanta, GA
  • Lead team and completed successful deployment of Wi-Fi Internet services in municipal areas such as Philadelphia and Anaheim.
  • Acted as both project and program manager Successfully lead research project to assess new Portfolio Management application for company including interviewing vendors and developing criteria to rate performance.
  • Managed team resources, budget, and schedule Completed diverse portfolio of projects such as new Call Center Application, Web based email, as well Municipal Wi-Fi Internet deployments.
IT Project Manager12/1999 to 11/2005BLUE CROSS BLUE SHIELD OF GA / WELLPOINT INCAtlanta, GA
  • Initiated, planned, executed, controlled & closed Projects for Enterprise Data Warehouse.
  • Completed Data Warehouse deployment that was awarded by the company for innovation.
  • Successfully implement Revenue Data Mart for the company's finance team Managed cross country teams as well as offshore contractors Developed and managed project budgets Created project plans & schedules Carried out resource analysis and management.
  • Coordinated project activities with outside vendors as needed.
  • Directed risk and impact analysis.
  • Followed strict PMI methodology.
  • Supervised change management process.
  • Communicated project status to upper management.
Project Coordinator09/1999 to 12/1999MASTECH SYSTEMS Blue Cross Blue Shield of GeorgiaAtlanta, GA
  • Aided in Management of Enterprise Data Warehouse Projects.
  • Developed and Maintained Project Plans for Medical Information Services Dept.
  • Coordinated completion of Change Management Issues / Requests.
  • Maintained Interactive Website in support of Change Management Process.
  • Created Impact Analysis Documents for issues submitted through Website.
  • Acted as a liaison between the Enterprise Data Warehouse Team, other IT departments and the business community.
Program Administrator09/1996 to 09/1999EMS TECHNOLOGIES INCNorcross, GA
  • Facilitated cost analysis and reporting of $15 million + satellite Communications programs including Milstar II.
  • Coordinated completion of Subcontracted Antenna project for Mars Pathfinder Mission.
  • Coordinated monthly meetings and presented financial analysis for customers.
  • Aided in month end financial closing and forecasting.
  • Assisted in manpower analysis for Space and Defense Department.
  • Created and maintained current program schedules as well as quotations and proposals for future programs.
Education
Six Sigma Green Belt (SSGB) - Nov 2007 Project Management Professional (PMP) - Sept 2005 University of Colorado at Denver / Systemation Certified Project Manager7 2002Marist CollegePoughkeepsie, NY
Bachelor of Arts5 1994GPA: Cum LaudeCum Laude
Accomplishments
  • Recognized on Wellpoint Website in the IT Spotlight for Innovation in Project Delivery.
Professional Affiliations
Project Management Institute Member (PMI) Since 2001 · Information Systems Specific Interest Group Participant
Skills
budgets, budget, Business Analysis, business analyst, BI, Business Intelligence, Business Objects, Call Center, Change Management, closing, COGNOS Impromptu, cost analysis, Data Warehouse, Data Warehousing, direction, email, Finance, financial, financial analysis, forecasting, INFORMATICA, innovation, Internet services, Team Building, Mgmt, Mars, meetings, MS Excel, Power Point, MS Project, MS Word, Enterprise, Oracle, Oracle Database, Project Management, Project Plans, proposals, Relational Databases, reporting, research, SDLC, Six Sigma, SQL Server, UNIX, view, Website, Web Development
Additional Information
  • AWARDS / RECOGNITION:

  • Awarded Wellpoint Honor Award for Excellence in IT Solutions for 2004.
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Resume Overview

Companies Worked For:

  • COX COMMUNICATIONS
  • EARTHLINK Municipal Wi-Fi
  • BLUE CROSS BLUE SHIELD OF GA / WELLPOINT INC
  • MASTECH SYSTEMS Blue Cross Blue Shield of Georgia
  • EMS TECHNOLOGIES INC

School Attended

  • Marist College

Job Titles Held:

  • Enterprise Business Intelligence Project / Program Manager
  • Project Manager
  • IT Project Manager
  • Project Coordinator
  • Program Administrator

Degrees

  • Six Sigma Green Belt (SSGB) - Nov 2007 Project Management Professional (PMP) - Sept 2005 University of Colorado at Denver / Systemation Certified Project Manager 7 2002
    Bachelor of Arts 5 1994

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