engraver resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Experienced customer representative with over 4 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Recognized consistently for performance excellence and contributions to success in the food and sanitation industry. Strengths in inventory and problem solving backed by training in the US Navy.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Customer relations skills
  • Safety practices
  • Production background
  • Teamwork and Collaboration
  • Planning and Coordination
  • Active Listening
  • Teambuilding
  • Organization and Time Management
  • Excellent Communication
  • Data Entry
  • Decision Making
  • Leadership
  • MS Office
  • Shipment preparation
  • Collaboration
Work History
Engraver, 06/2020 to Current
Smith & Wesson Brands, IncColumbia, MO,
  • Used machines to engrave customer items with desired wording and images.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Increased customer satisfaction by resolving wording and technical issues.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Engraved high-quality designs on brass, and plastic materials.
  • Performed custom work by using Gravostyle 7 software for designs.
Production Worker, 07/2019 to 06/2020
Outlook Group Corp.Neenah, WI,
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Collected, sorted and disposed of garbage and recycling from production work areas.
  • Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Collaborated with center operations to coordinate material drop-offs and communicate special delivery needs.
  • Operated government vehicles on daily route to collect materials.
Central Tool Room Manager, 04/2018 to 07/2019
Naval Base CoronadoCity, STATE,
  • Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
  • Verified computer inventory against physical inventory and resolved discrepancies.
  • Facilitated preventive maintenance on equipment in line with company standards.
  • Monitored incoming and outgoing tools to track locations.
  • Unpacked, inspected and stored new tools according to crib plans.
  • Charged raw materials to specific jobs and documented lost or broken tools.
  • Received incoming shipments of tools and equipment from trucks.
  • Surpassed company objectives by cooperating with staff and team members to share and actualize processes to accomplish established goals.
  • Identified areas for business improvements and utilized client feedback to drive developments.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.
  • Updated logs and submitted timely reports detailing activities in line with regulatory standards.
  • Anticipated and addressed production problems, material shortages, equipment malfunctions and unavoidable delays.
Baker on Watch , 02/2017 to 04/2018
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Baked gluten-free, vegan and alternative diet treats based on customers' needs.
  • Cut, peeled and prepped seasonal fruit for pie fillings.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Complied with health and safety codes to protect staff and customers.
  • Filled out inventory and production sheets and informed head baker of stock levels.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Set heat and humidity temperatures for proof box.
  • Diversified bakery operations by leading baking demonstrations and classes.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Served hundreds of bakery customers daily with professional and effective customer service.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Developed new products based on seasonal ingredients, holidays and dessert trends.
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
  • Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
  • Iced and airbrushed cakes and other pastries for customized orders.
  • Cleaned and maintained kitchen equipment and oven.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
High School Diploma : , Expected in 06/2016 to Linden High School - Linden NJ,

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Resume Overview

School Attended

  • Linden High School

Job Titles Held:

  • Engraver
  • Production Worker
  • Central Tool Room Manager
  • Baker on Watch


  • High School Diploma

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