Multi-faceted, efficient and reliable administrative professional with 18+ years of experience supporting executives and managers to improve internal operations for small businesses. Proficient in all of the standard office desktop software, written and oral communications, and small business accounting. Diversified skill sets covering administrative support, client relations, writing, human resources, account management, and project management. Excellent inter-personal, phone and digital communication skills.
Certifications: EMT-Basic - National Registry of Emergency Medical Technicians - CPR and AED Health Care Provider Certificate - American Heart Association
Examine documents, materials, or products, and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications. Requisition and maintain inventories of materials or supplies necessary to meet production demands. Revise production work instructions when required due to design changes, collaborating with management, marketing, sales, production, or engineering. Maintain spreadsheets for documentation utilization.
Scheduled appointments, small business accounting, filed insurance claims, dictation, ordered supplies, assisted with organizing and developing presentations, and assisted Therapists with treating patients.
Prepared monthly board reports, balanced settlement accounts, prepared demand letters, collections on past due loans, prepared time cards, paid bills, and ordered supplies.
Prepared business correspondence and forms, maintained up-to-date books, filing, took meeting minutes, prepared and mailed monthly news letters and ordered supplies.
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