(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Executive Profile
To obtain employment where, I am able to use all the Management skills I have obtained throughout the years. To include sales and customer service and public relations work. Looking for company that wants to grow and offers longevity. I am willing to relocate and or travel to find that company. Looking for a company that will appreciate a strong asset in hiring me.
Skill Highlights
  • Small business development
  • Project management
  • Leadership/communication skills
  • Product development
  • Business operations organization
  • New product delivery
  • Client account management
  • Human resources
  • Budgeting expertise
  • Negotiations expert
  • Employee relations
  • Self-motivated
  • Customer-oriented
  • Project Management, Project Planning, Public Relations, Purchasing, Quality Management, Regulatory Affairs, Revenue and Market Expansion, Risk Management, Sales, Sales Analysis, Service Quality Improvement, Staff Development, Staff Motivation, Staff Training, Staffing, Staff-Retention Programs, Start-Ups and Acquisitions, Strategic Planning, Strategy, Supply Chain Management, Team Building, Team Leadership, Team Player, Time and Resource Optimization, Time Management, Total quality management, Training and Development, Vendor Negotiations, Vendor Partnerships, Vendor Sourcing, Vision, Workflow Planning, Distribution Management, Diverse Market/Industry Knowledge, Employee Scheduling, Event Management and Promotion, Expense Control, Facility Management, Fast Learner, Global Sales and Marketing, Global Solutions, Hard-worker, Human Resources Leadership, Interpersonal Skills, Inventory Control, Labor Cost Controls, Leader, Leadership, Market Analysis, Market Growth, Marketing, Matrix Management, MBA, Motivation, Multimillion-dollar P&L Management, Multi-unit Operation Management, Negotiation Skills, New Business Development, Operations Start-Up, Organizational Restructure and Change, Organizational Skills, Outsourcing, P&L Management, PC Competent, Performance Analysis, Performance Evaluations, Problem Resolution, Process Redesign, Product Analysis, Product Development, Profit and Loss, Profit Generation, Account Management, Administrative Skills, Analytical Skills, Bilingual, Branding, Budget Administration, Budget Allocation, Budget Analysis, Budget Development, Budget Forecasts, Budgeting, Business Development, Change Implementation, Communication Skills, Community Outreach, Contract Negotiations, Cost Reductions, Cross-Cultural Communications, Customer Relations, Departmental Operations Management.
Severna Park High Severna Park, MD Expected in 1991 High School Diploma : - GPA :
Core Accomplishments

Operations Management:

  • Managed Chem Dry By Choice, Star Building Services & Gca Services Group..
  • Handled all functions related to Operations.

Staff Development:

  • Launched well-received program of professional development courses for all staff.
  • Mentored and coached employees resulting in a 12% increase in productivity.

Project Management:

  • Initiated New Companies which resulted in increased revenue.

Human Resources:

  • Spearheaded new Employee Appreciation programs which increased retention.

Professional Experience
Caterpillar - Engineer
Seguin, TX, 02/2015 - Current
  • Summary of Position: Responsible primarily for general maintenance and repairs in guest suites, meeting space, restaurant and common areas.
  • Guest suite and public area entry-level preventative maintenance are included.
  • Also performs some repairs on mechanical, electrical, plumbing, kitchen, and laundry equipment.
  • Duties & Responsibilities: Responsible for engineering and maintenance operations of the hotel, hotel property, restaurant and grounds.
  • Responds to engineering and maintenance concerns.
  • Performs and/or monitors maintenance and preventative maintenance projects.
  • Responds to all building related safety concerns.
  • Maintains departmental compliance with hotel maintenance procedures.
  • Supports hotel departmental maintenance programs and executes daily, weekly and monthly checklists.
  • Assist management in specifying proper supplies and equipment for operations.
  • Deals with guest related concerns.
  • Maintain the guest rooms, public space, and back of the hotel areas in good repair by performing various tasks related to a variety of trades including carpentry, plumbing, electrical, air conditioning, painting, wall covering and tiling to ensure an attractive and well-maintained hotel.
  • Knowledgeable of basic hand/power tool operation.
Allied Universal Security - Account/Area Manager
Lebanon, PA, 02/2012 - 04/2014
  • My primary job responsibility was the management of an assigned area or multiple areas.
  • Specific responsibilities include work-scheduling of all account personnel, establishing work standards, conducting site evaluations/audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, and orientation/training of Account Supervisors and support personnel, customer relations, and special project work as requested.
  • I also ensured that all managed services were being provided in a proper and cost effective manner.
  • Major Duties: (Essential Functions): Overseen custodial operations.
  • Established and maintained open lines of communication with customer.
  • Ensured proper usage of supplies and equipment through the training and development of supervisors and employees.
  • Monitored daily work hours.
  • Was able to operate and teach subordinates how to safely operate and maintain all types of cleaning machinery and equipment.
  • Trained employees how to safely use chemicals and agents.
  • Adhered to company guidelines for employee discipline and termination procedures.
  • Provided safe working environment for the employees.
  • Responded to emergency situations in a timely and efficient manner.
  • Resolved and followed-up on all complaints/issues.
  • Conducted building inspections.
  • Performed various administrative duties.
  • Handled other assignments as directed by site Manager.
  • Scheduled and monitor periodic work.
Allied Universal Security - Operations Manager
Tempe, AZ, 11/2007 - 04/2011
  • Over seen daily operations of 200 employees to include two Area Managers & eight.Supervisors.
Star Building Services Inc - Operations Manager
City, STATE, 2007 - 04/2011
Additional Information
  • HONORS & AWARDS Perfect Attendance

administrative duties, basic, Billing, budget, Business Development, carpentry, Customer Relationship Management, clients, customer relations, customer service, Customer Service Skills, Employee Communications, Employee Training, filing, Hiring, Human resources, Human Resources Management, inventory, laundry, Leadership, machinery, mechanical, Office, 2000, monitors, painting, performance appraisals, personnel, plumbing, problem solving, quality, repairs, safety, Sales, sales manager, scheduling, trainer, troubleshooting

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School Attended

  • Severna Park High

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  • Engineer
  • Account/Area Manager
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  • Operations Manager


  • High School Diploma

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