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ems dispatcher resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.

Experienced in worClaire with automatic call distribution and electronic dispatch systems to handle emergency and non-emergency calls. Familiar with determining type and extent of emergencies along with location of incident and other related information. Knowledgeable about local streets, geography and demographics of Smith County, Henderson County, Wood County, and Rusk County.

Adept at being a calm force for callers while gathering details police and other first responders need to help resolve situations. Skilled in reading maps, understanding location details and providing relevant updates to people in the field.

Skills
  • Computer-based dispatch systems
  • Map reading abilities
  • Basic life support knowledge
  • Information documentation
  • First Aid/CPR
  • Customer Service
  • Communications
  • Equipment Operation
  • Team Building
  • MS Office
  • Respiratory care assessment
  • Vital sign assessment
  • Emergency management
  • Medical data acquisition
  • Ambulance transport
  • Emergency response and assessment
  • Defibrillation and resuscitation
  • Critical decision-maClaire skills
  • Dispatch communication protocols
  • Field patient assessments
  • EKG procedures
  • Quality assurance controls
  • Process Improvement
  • Inventory checks
  • Sanitation and safety standards
  • Effective customer communication
Experience
11/2017 to Current
EMS Dispatcher Catholic Health Initiative Kingwood, TX,
  • Used radio, telephone and computer system to update first responders with new information.
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Took caller information, read associated computer information and documented vital details in call tracClaire and assignment system.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Utilized CAD to compile data gathered from various sources.
  • Maintained updated dispatching knowledge through education and CE.
  • Handled all delegated tasks, including taClaire 911 calls and dispatching appropriate units for medical emergencies.
04/2014 to Current
EMT-Basic Baylor Scott & White Health Ennis, TX,
  • Managed care in field and in-transit, including performing standard testing and administering necessary medication.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Remained level-headed and proactive during emergency situations.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Assessed emergency situations and prioritized medical care for patients.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Provided direct patient care, including stabilizing patients and determining course of action based on triage.
  • Delivered first aid or life support care to sick or injured individuals in pre-hospital settings.
  • Completed emergency treatment procedures to stabilize individuals for transport.
  • Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Assessed scenes and prioritized care according to severity of injury or illness.
  • Documented all patient information, including condition or injury, treatment and medication administration.
03/2010 to 09/2013
ER Technician Trinity Health Corporation Queensbury, NY,
  • Provided direct patient care, including stabilizing patients and determining course of action based on triage.
  • Remained level-headed and proactive during emergency situations.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Inserted IVs and administered oral and injectable medications.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
09/2011 to 10/2012
EMT-Basic Baylor Scott & White Health Mesquite, TX,
  • Managed care in field and in-transit, including performing standard testing and administering necessary medication.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Remained level-headed and proactive during emergency situations.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Assessed emergency situations and prioritized medical care for patients.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Provided direct patient care, including stabilizing patients and determining course of action based on triage.
  • Completed emergency treatment procedures to stabilize individuals for transport.
  • Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Immobilized patients for transport using backboard or other spinal mobilization.
Education and Training
Expected in 07/2007 to to
High School Diploma:
Westwood High School - Palestine, TX,
GPA:
Expected in 05/2008 to to
EMT Basic Certification: Emergency Medical Technology
Tyler Junior College - Tyler, TX,
GPA:
Certifications
  • First Aid/CPR American Heart Association
  • Advanced EMD Certified Member-IAED
  • Certified NREMT Basic
  • Certified EMT Basic-Texas

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Resume Overview

School Attended

  • Westwood High School
  • Tyler Junior College

Job Titles Held:

  • EMS Dispatcher
  • EMT-Basic
  • ER Technician
  • EMT-Basic

Degrees

  • High School Diploma
  • EMT Basic Certification

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