Experienced Chief Administrator specializing in strategic planning, finance, and personnel management. Background includes 26 years of EMS and business management. Offering a background in community-based planning, project management, and policy and program development.
Budgeting and finance expertise
Labor relations and negotiations
Crisis and emergency communications
Managed EMS services from 20 to 90 employees
Ability to manage both paid and volunteer EMS staff
Negotiated with county commissioners for EMS budget requirements
Increased ambulance collections over 30%
Instituted procedures that decreased deficits
Maintained balanced budgets during all years as EMS administrator
EMS Chief November 2008 to CurrentAyden Rescue and EMS Inc. － Ayden, NC
Develops EMS goals, policies, and practices; monitors progress; conducts on-going review and revision. Coordinates evaluations and recommendations regarding EMS equipment, practices, forms, and technology. Attends and participates on boards, committees and at meetings as the representative of the department at the local, regional, and state levels. Responds to inquiries and provides information to the public. Responsible for maintaining and releasing EMS-related information, documents, and records in accordance with departmental policies and local, state and federal regulations. Ensures that all EMS operations are performed per departmental policies and protocols and applicable legal requirements set by the NCOEMS and medical director.
Recruits, interviews, and hires new EMS staff. Performs quarterly evaluations on employees.
Prepares annual budget and submits to Pitt County Emergency Management. Assures all expenditures are within budget.
Oversees other officers.
Cardiac Stress Technician November 2010 to CurrentDigirad Imaging － Powalk, CAConduct nuclear medicine stress tests by preparing patients with IV and 12 lead placement after obtaining consent and medical history from patient. Preparation of pharmacological stress agents, dose calculation and administration. Work closely with ordering cardiologists regarding EKG interpretation and ACLS measures as directed.
Chief Operations Officer April 2001 to November 2008Med 1 Medical Transport － Winterville, NC
Directed the strategy of the ambulance network, authorization of services, adjudication of claims, and compliance with contracts and regulations. Developed processes and plans with supporting policies and procedures that fulfilled organization goals of providing efficient and quality medical transportation services.
Maintained a working knowledge and compliance of local, state, and national regulations identified as regulatory requirements. Oversight of the analysis of claims, encounters, and billing statements to minimize the risk of fraud, waste,and abuse. Created new policies and amend existing policies to improve operations as needed. Presented recommendations on the operations of the organization and proposed changes to mitigate risk and facilitate future growth.
Bachelor of Science : Emergency and Disaster Management, 2016Western Carolina University － Cullowhee, NC
Tau Sigma National Honor Society
Disaster and Emergency ManagementWayne Community College － Goldsboro, NC
Transferred to Western Carolina University
Associate of Arts : 1985Nash Community College － Rocky Mount, NC
National Registered Paramedic
NC State Certified Paramedic
Certified Cardiographic Technician
Certified in ACLS, PALS, ITLS
IS-100.B: Introduction to Incident Command System
S-1.A: Emergency Manager: An Orientation to the Position
IS-200.B: ICS for Single Resources and Initial Action
IS-230.D: Fundamentals of Emergency Management
IS-403 Introduction to Individual Assistance
IS-634 Introduction to FEMA's Public Assistance Program
IS-700.A: National Incident Management System
IS-772 IA PDA Orientation Individual Assistance Pre Damage Assessment