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EMS Chief Resume Example

Resume Score: 70%

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EMS CHIEF
Professional Summary

Experienced Chief Administrative Officer specializing in strategic planning, finance and media relations. Background includes 20 plus years of EMS management. Offering comprehensive background in community-based planning, project management, and policy and program development.

Skills
  • Community relations
  • Outstanding community leader
  • Strong interpersonal skills
  • Proposal writing
  • Community-based planning
  • Budgeting and finance expertise
  • Strategic thinker
  • Operations management
  • Labor relations and negotiations
  • Workforce planning
  • Crisis and emergency communications
Work History
November 2008-CurrentEMS ChiefAyden Rescue and EMS, Inc. | Ayden NC Develops EMS goals, policies, and practices; monitors progress; conducts on-going review and revision.   Coordinates research, development, evaluation and recommendations regarding EMS equipment, practices, forms, and technology.   Attends and participates on boards, committees and at meetings as a representative of the department at the local, regional and state   Responds to inquiries and provides information.  Responsible for maintaining and releasing EMS-related information, documents, and records (including Pre-hospital Care Reports) in accordance with applicable department policies and practices, local, state and federal regulations.   Ensures that all EMS operation are performed per departmental policies and protocols and applicable legal requirements including the North Carolina Office of EMS, Pitt County Medical Control, Medicaid, and Medicare Regulations.   Prepares an annual EMS budget, department annual report, and other reports and records.   Recruits and interviews and performs performance evaluations of Paramedic interns and EMS personnel.   Ensures controls are established, implemented and enforced regarding the use, dispersal, storage, documentation, procurement, and disposal of narcotics.   Oversees and administers the Quality Assurance Program, Ride-Along Programs, Multiple Patient Casualty Plan, and the Paramedic Internship Program.   Oversees the Infection Control Policy and oversees the Infection Control Officer who maintains all infection control records.
January 2001-November 2008Chief Operations OfficerMed 1 Medical Transport | Winterville NCMaintained working knowledge and compliance of any local, state, and national regulations identified as regulatory requirements. Oversight of the analysis of claims, encounters, and billing statements to minimize the risk of fraud, waste, and abuse. Created new policies and amend existing policies to improve operations as needed.  Present recommendations on the operations of the organization and propose changes to mitigate risk and facilitate future growth. Directed all claims activities including overall review and approval of claims for processing and adjudication. Developed action and contingency plan to correct bottlenecks and backlogs, to reach productivity and meet contractual requirements. Managed the development, implementation, and on-going maintenance of claims handling systems, policies and procedures, and day-to-day functions. Fostered positive working relationships with all stakeholders to assure prompt communications regarding claims activities. Developed and implemented a disciplined performance review process to review the performance of balanced metrics to ensure department achieves goals. Assisted in the development of measurement tools to assess overall effectiveness in meeting its business plan objectives.
January 1992-December 1996EMS ChiefStony Creek Rescue and EMS | Rocky Mount NC
Education
1984High School Diploma: Northern NashRocky Mount NC
1987Associate of Arts: Nash Community CollegeRocky Mount
Transferred to Western CarolinaAssociate of Science: Emergency ManagementLenior Community CollegeGoldsboro NC
2016Bachelor of Science: Emergency and Disaster Management Western Carolina UniversityCullowee NC
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Resume Overview

Companies Worked For:

  • Ayden Rescue and EMS, Inc.
  • Med 1 Medical Transport
  • Stony Creek Rescue and EMS

School Attended

  • Northern Nash
  • Nash Community College
  • Lenior Community College
  • Western Carolina University

Job Titles Held:

  • EMS Chief
  • Chief Operations Officer

Degrees

  • High School Diploma :
    Associate of Arts :
    Associate of Science : Emergency Management
    Bachelor of Science : Emergency and Disaster Management

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