Active Directory, Administrative, Backup, basic, C++, Cable, CAT5, Cisco, Citrix, closing, Oral Communication, Hardware, computer hardware, Client, clients, excellent customer service, LCD, desktops, Disaster Recovery, Documentation, Hard drives, HTML, Imaging, inventory, IP, Languages, laptops, Linux, Mac, Managing, meetings, Access, C#, Exchange, Microsoft Exchange, Mail, Microsoft Office, Office, Windows, 2000, Windows - NT, Motherboards, MySQL, navigation, Network Hardware, network, networking, Operating Systems, Oracle, Organizational Skills, page, peripherals, Printers, Processors, Programming, Project Management, PXE, RAM, Routers, sales, Scanners, Servers, SOP, SQL, Switches, user support, User Training, answering phones, Phones, Troubleshooting, Upgrades, Video Conferencing, Visual Basic, XML