Employer Resume Example

Technical Support / Desktop support Highly motivated, hardworking, IT professional with excellent organizational and people skills who listens attentively and provides well-thought out solutions in a timely manner using phone and remote online support systems. Has an extensive academic background in Information Technology with a concentration in Networking and 6+ years of experience working in desktop and network support. Well trained in hardware and software diagnostics with an addition in virus, malware, and adware removal and prevention and focus in data recovery and security. Working knowledge of office equipment with skills in configuring network hardware such as IP Phones, all in one printers, ASA's , access points, routers and modems with the company system image deployed via PXE boot or installation from USB devices.