LiveCareer-Resume

emergency veterinary assistant resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized and dependable employee seeking Everest ( Workflow Coordinator ) position. Offering excellent communication and good judgment.

Skills
  • Emergency and preventive animal care
  • Reading comprehension
  • Customer/Client relations
  • Security awareness
  • Documentation and reporting
  • Professional demeanor
  • Scheduling
  • Telephone skills
Education
Danbury High School Danbury, CT Expected in High School Diploma : - GPA :
Western Connecticut State University Danbury, CT Expected in No Degree : - GPA :

I completed a few semesters but was unable to continue due to cost and inability to obtain student loans. I am looking into obtaining a degree through an online schooling.

Work History
Veterinary Emergency Group - Emergency Veterinary Assistant
Greenwich, CT, 04/2018 - Current
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Answered owner animal health questions and advised on best care practices.
  • Provided clean and comfortable environment for hospitalized pets.
  • Maintained cleanliness and disinfected exam rooms.
  • Assisted veterinarian and technicians with exams, procedures and x-rays.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Administered medications to animals in treatment and documented changes in condition.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Trained and mentored other LVT staff.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
  • Administer medications, vaccines, and treatments as instructed by veterinarian.
  • Processed financial transactions for clients.
  • Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Managed medical intervention and therapy for animals in collaboration with Veterinarian.
  • Assisted senior staff with blood analyses and physical assessments.
Houston Methodist - Veterinary Technician
Sugar Land, TX, 01/2006 - 01/2017
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Managed medical intervention and therapy for animals in collaboration with Veterinarian.
  • Performed ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea and tonometry.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Answered owner animal health questions and advised on best care practices.
  • Implanted subcutaneous identification microchips into animals.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.

  • Assisted senior staff with blood analyses and physical assessments.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Administered medications to animals in treatment and documented changes in condition.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Alliance Animal Health - Veterinary Receptionist
Tulsa, OK, 10/2001 - 01/2006
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Answered owner animal health questions and advised on best care practices.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Entered data from pet records and office visits into computer system using Cornerstone.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
  • Completed and filed financial documentation for accounting purposes.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Completed patient referrals to other medical specialists.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Maintained current and accurate medical records for patients.
  • Helped patients complete necessary medical forms and documentation.
  • Enhanced office productivity by handling high volume of callers per day.
  • Supported office staff and operational requirements with administrative tasks.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
Radnet - Front Desk Medical Receptionist
Kew Gardens, NY, 06/1999 - 08/2001
  • Completed clerical duties and tasks for clinic administration.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Supported office staff and operational requirements with administrative tasks.
  • Helped patients complete necessary medical forms and documentation.
  • Completed and filed financial documentation for accounting purposes.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.

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Resume Overview

School Attended

  • Danbury High School
  • Western Connecticut State University

Job Titles Held:

  • Emergency Veterinary Assistant
  • Veterinary Technician
  • Veterinary Receptionist
  • Front Desk Medical Receptionist

Degrees

  • High School Diploma
  • No Degree

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