Seeking a professional leadership position that allows me to continue my professional growth, with an opportunity to use my leadership background and skills to identify, develop, and/or enhance activities that will promote quality nursing care.
12/2012 to Current
Emergency Room DirectorBeauregard Memorial Hospital – Deridder, 70634, LA
Oversaw and managed 45 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
Demonstrated ability to lead and motivate outstanding healthcare teams.
Ensured HIPAA compliance.
Coordinated Quality Improvement Activities (QIA's) to identify performance areas for improvement.
Prepared and distributed payroll for staff of 45 direct reports.
Complied annual recommendations for end of fiscal year budgets.
Recruited, hired, trained and terminated departmental personnel.
Investigated and resolved customer inquiries and complaints in an empathetic manner.
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Scheduled staff shifts to cover peaks and lulls in customer inquiries.
Fostered an environment which encouraged continual process improvements.
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
Interpreted and communicated new or revised policies to staff.
Reviewed customer survey information to prioritize areas of improvement.
Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
Routinely collaborated with department managers to correct problems and improve services.
Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
Medical Telemetry Unit Served as Nursing Director of a 33 bed unit at Christus Health St Patrick Hospital Lake Charles, La.
Strategically planned the combination of two nursing units- telemetry and medical/renal to create a 33 bed unit to achieve productivity and effective census management.
Maintained nursing staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results based on the established Standards of Behavior Management of the departmental budgets and consistently achieving productivity goals set by Administration Monitor and implement strategies to promote and improve patient satisfaction and HCAP scores Monitor and implement strategies to maintain and improve measurable quality improvement outcomes including CMS core measures and Joint Commission requirements as well as in-house Quality Improvement initiatives Strategic planning for service line development.
Nursing Supervisor/ Staff RN
Nursing SupervisorHome Health LPN
Certified Emergency Nurse ONS Chemotherapy Provider BSN-RN AD-RN LPN BCEN ONS - Dallas Texas : Excelsior College - New York Sowella Tech Lake Charles
Policy and Procedure development by serving on the following Hospital committees: Pharmacy & Therapeutics committee, Professional Development committee, Physician satisfaction and recruitment committee, Fall committee, Restraints committee, Nursing recruitment and retention committee, Nursing Leadership development Identifies staff development and training needs and ensures that training is obtained Participated in organizational cost control efforts through direct assessment of supplies used by nursing and working with vendors to achieve cost containment Length of stay review and management with the unit Case management coordinator thru daily and weekly assessment meetings Leadership training and development through Studor Group Nursing Supervisor Shift supervisor manages and coordinates house wide clinical activities, staffing, and bed control on the patient care units to facilitate safe quality care.
Maintains shift to shift responsibility and accountability.
BLS, ACLS, PALS, Certified Emergency Nurse Graduated from Leadership Mentor Program at Christus Health St Patrick Hospital with Bill Heck Chief Operating officer Registered Nurse Float RN: ER, ICU, Telemetry, Medical/Surgical Nursing, Outpatient Oncology services ACLS, Telemetry Interpretation, EMR, Oncology certification, Certified Emergency Nurse License Practical Nurse Home Health: Direct Patient Care Float LPN: ER, ICU, Telemetry, Medical/Surgical Nursing, Post Partum, Well Baby Nursing, Cardiac Rehab.
Office LPN: Office Nursing in Medical Practice Certifications and Publications Guest speaker in Raising the Bar on Service Excellence Putting Passion into Practice with Kristen Baird CEO of Baird Group and Dr Royer CEO of Christus Health Organization Certified Emergency Nurse BECN Oncology provider Certification.
Staff LPN Beauregard Memorial Hospital Beauregard Memorial Hospital Christus St Patrick Hospital Christus St Patrick Hospital Christus St Patrick Hospital Christus St Patrick Hospital Christus St Patrick Hospital Christus St Patrick Hospital Christus St Patrick Hospital LC Med/Surg Clinic Christus St Patrick Hospital
Personal / Community Married 22 years to Brian Fults with two children Nicholette (18) and Matthew (16) Attend Church Services at Cross Roads Church in Moss Bluff, La Advocate and Guest Speaker for the Family and Youth Counseling Center's Autism Alliance Parent Volunteer for Louisiana School for Math Science and Arts Charitable Supporter of World Vision