Distinguished 20+ year career in Hospital Administration, including 10+ years experience in Emergency Management. Expert in achieving organizational goals and visions, identifying opportunities for improvement, and creating high-quality products and services. Recognized for establishing top quality, comprehensive operational plans — Strong innovation, transformation, and growth leadership; skilled in developing, leading and motivating management, operations, and logistics teams to consistently exceed goals across constantly evolving Healthcare facility environments. — Proven success in exceeding regulatory compliance standards and developing operational best practices. Highly skilled at interpersonal communications, organization and problem solving. Well-trained, Emergency Manager offering vast experience in emergency medical operations.
Planning and development
Strategic planning capability
Resource management expertise
Independent judgment and decision making
Effective staff coach
Strong presentation skills
Recruiting and hiring expert
Quality improvement competency
Emergency Preparedness Coordinator, 03/2008 to 05/2013 VA Pacific Islands Health Care System – Honolulu, HI. GS - 0301 - 12/ Step 10, Salary: $78,355.00 per year Supervisor: Albert Zadlo - (808) 389-6248; Contact: Yes
Scope of work includes Oahu, Maui, Kona, Hilo, Kauai, and Guam, American Samoa and Saipan.
Recognized for developing a model Comprehensive Emergency Management Program (CEMP).
Considered the subject matter expert by senior leadership for effective internal/external emergency and disaster consequence program management.
Developed "Best Practice" program data analysis metrics and hazard vulnerability assessments that significantly decreased the potential impact to the organization by specific emergencies and disasters.
Developed operational recommendations that directly resulted in the institution of improved quality assurance processes.
Received outstanding evaluations and laudatory comments during all internal and external regulatory assessments and inspections.
Significantly enhanced staff/patient safety by developing and instituting an outstanding Emergency Management staff training program.
Always exceeded departmental goals, objectives, and standards of performance.
Deputy Chief, Operations Division, 10/2005 to 05/2008 Pacific Regional Medical Command and Tripler Army Medical Center – 1 Jarrett White Road, Honolulu, Hawaii, 96859
GS - 0301 - 12/ Step 7, Salary: $72,500.00 per year Supervisor: Vincent Carnarza- (334) 470-6326; Contact: Yes
Proven leader; successfully managed a Medical Operations Division consisting of 27 civilian and military staff members for approximately 3 years.
Worked with the US Army Reserve Liaison Officer to ensure the successful integration and sustainment of numerous US Army and Air Force Reserve Medical units thus ensuring valuable annual training events for these units.
Received laudatory comments from senior leadership for timely and accurate maintenance of appropriate metrics including the Balanced Scorecard.
Effectively prepared and presented numerous Strategic and Operational briefings to senior leadership.
Developed and sustained a highly efficient Emergency Preparedness Program and Regional Emergency Operations Plan (EOP) for US Army Medical elements in Hawaii, Japan and South Korea.
Repeatedly commended by senior leadership for managing a highly efficient Emergency Operations Center (EOC).
Considered to be the subject matter expert in Disaster Planning, Humanitarian Relief Efforts and intergovernmental collaborative planning efforts while successfully representing and interpreting the agency's functions and services to other external institutions.
Ensured facility compliance with all regulatory requirements of the Joint Commission and the US Army Medical Command.
Developed a highly successful automated staff Emergency Management preparedness training program resulting in a 35 percent increase in Emergency Management staff capabilities.
Implemented an effective budgeting and accounting audit process that improved efficiency and reduced costs of the Emergency Management Program by eliminating redundant expenditures by over 20 percent.
Medical Protection System (MEDPROS) Coordinator, 05/2003 to 10/2005 ASM Research, INC. – Honolulu, HI
Contract Employee. Salary: $76,250.00 per year Supervisor: Vincent Carnarza- (334)470-6326; Contact: Yes
Commended by senior leadership for designing and implementing training programs and initiatives which contributed to a 25 percent increase in soldier readiness requirements compliance within the first quarter of program inception.
Consistently exceeded 90 percent monthly compliance rates for Soldier Medical Readiness deployment standards including all Force Health Protection Military Vaccine and Medical Readiness requirements.
Developed and implemented an effective budgeting and accounting system that improved efficiency and reduced costs of the local MEDPROS Program in the Pacific.
Successfully maintained a computerized individual soldier record management system to record and process MEDPROS data and generate accurate and timely reports.
Skillfully developed departmental goals, objectives, readiness metrics and local organizational policies and procedures to enhance compliance.
Consistently complied with all applicable Medical Command, Medical Protection System (MEDPROS) and Military Vaccine Program (MILVAX) directives and regulations.
Successfully interpreted and communicated new or revised policies to senior staff.
Consistently submitted critical MEDPROS program information to Quality Management Department in timely and efficiently manner.
United States Army: Numerous positions held, 05/1974 to 07/2003 US Army – World-wide assignments Held
numerous operational, staff and leadership positions of increasing
responsibility culminating in being assigned as the Command Sergeant Major,
Pacific Regional Medical Command and Tripler Army Medical Center. Additional information available upon request.
Master of Science: Health Care Administration, 2002 Central Michigan University - Mount Pleasant, Michigan
Coursework in Healthcare Administration
Coursework in Health Services Administration and Business
Coursework in Human Resources Management and Accounting
Bachelor of Science: Management, Human Resources, 1989 Park College - Parkville, Missouri
Graduated Magna Cum Laude
Coursework in Human Resources Management and Accounting