Business professional who is highly meticulous and organized in day-to-day office management. Skilled in coordinating marketing and business needs.
•Part-time, temporary embalmer for Anatomical and Neurological Department.
•Responsible for inputting of important dates related to the use of anatomically donated bodies.
•Involved in yearly inventory.
•Training of new employees and updating of policies for current employees.
•Assisting with display of funeral related merchandise including books, videos, caskets, vaults, urns and other add-on type items.
•Assisting of occasional preparation of daily service and work schedule including employees and other needed 3rd party employees.
•Responsibilities include making funeral arrangements in a high volume suburban, funeral home with 2 locations, a family reception center and crematory with 40+ employees.
•Overseeing all details after arrangements including newspapers, merchandise ordering, clergy, musicians, livery, cemetery and other special requests.
•In addition to funeral service duties, also responsible for preparing and distributing price lists and making sure lists are in compliance with state and federal laws, coordinating clergy preference program, supervising the acquisition of printed materials and office supplies, ordering of staff suits and ties.
•Assisted store manager in all activities which drive sales and promote customer satisfaction within established guidelines.
•Independently coordinated and performed activities involving the supervision and training and developing of store associates, operational administration, customer service, cash register assistance, merchandise processing, visual merchandising, store maintenance and asset protection.
•Interviewed and assisted with hiring of new applicants.
•Provided input for associate performance evaluations.
•Prepared weekly transmittal envelopes, weekly regional reports, inventory adjustment logs, sales records and tracking reports.
•Assisted in facilitating monthly store meetings.
•Ensured associate productivity by providing clear instructions, follow-up, feedback, recognition and accountability.
Top 5% of class
Recipient of MFDA Award.
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