Microsoft Applications, Photoshop, Word Perfect, WWW
10/2012 to Current
Eligibility Service WorkerDepartment of Social Services － Bridgeport, CT
Interviews individuals to obtain information; determines and grants services and public assistance; researches, verifies and evaluates statements given by clients and other factors to ensure compliance with program eligibility requirements; enters and modifies all relevant case eligibility information in the Eligibility Management System database; provides periodic cycle of eligibility redetermination services to ensure correct client benefits level; assists clients with application and receipt of various federal, state and municipal social services benefits; acts as liaison with local, State and Federal Agencies regarding determination and coordination of client eligibility and awards; provides information regarding state public assistance programs to clients, social service agencies, attorneys and the public; prepares detailed summaries and acts as agency representative in the Fair Hearings process; performs related duties as required.
Bachelor of Arts: Sociology and Applied Social RelationsEastern Connecticut State UniversitySociology and Applied Social Relations
An experienced professional with proven knowledge in administering case management of children and families through coordination of services to promote physical, social and intellectual growth; Proficient in managing multiple responsibilities in fast-paced environments; Excellent ability to communicate orally and in writing; Good conflict resolution skills.
Photoshop, Microsoft Applications, child care, and documentation.