Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 5 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Enthusiastic technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of time-management and deadlines. Motivated to learn, grow and excel in the electrical industry.

  • Technical troubleshooting
  • Safety Monitoring
  • Peer mentoring
  • Organization and Time management
  • Computer skills
  • Verbal and written communication
  • Detail-oriented
  • First Aid/CPR
  • Customer service
  • Data management
  • Microsoft Office
  • Analytical skills
  • Issue Analysis
  • Blueprints and Schematics
  • Assembly and Production
  • Project Management
  • Written/Verbal Communication
  • Repair services
  • Time management
  • Safety Equipment
  • Troubleshooting
  • Staff education and training
  • Inventory oversight
  • Staff Management
  • Excellent work ethic
Work History
Electroplater, 09/2019 - Current
Materion Cleveland, OH,
  • Immersed workpieces in coating solutions or liquid metal or plastic for specified times.
  • Kept abreast of production schedules, altering job tasks as needed to meet deadlines and maintain quality levels.
  • Adhered to safety protocols, company procedures and OSHA regulations in all areas of work to optimize performance, minimize downtime and protect team members.
Electronics Technician Second Class, 09/2015 - Current
Clean Harbors, Inc. Bartow, FL,
  • Primary technician for the Mark 27 gyro master compass. Preformed initial diagnostic testing, troubleshooting, repair, and complete overhaul using schematics, wire diagrams, and testing instruments in Puget Sound Naval Shipyard.
  • Tested various types of equipment using microscopes, oscilloscopes, multi-meters, voltage calibrators, spectrum analyzers and other laboratory instruments.
  • Conducted semi-routine electronic testing, chronicled data and provided detailed reports to engineering team.
  • Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
  • Used diagnostic and testing processes in collaboration with product engineers to identify, define and solve development issues.
  • Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
  • Assembled electrical and electronic systems and prototypes according to engineering data and knowledge of electrical principles, using hand tools and measuring instruments.
  • Completed proactive maintenance and repair actions to keep equipment operating at peak levels.
  • Maintained system logs or manuals to document testing or operation of equipment.
  • Inspected systems, diagnosed problems and developed optimal solutions.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Machinist Helper, 06/2019 - 09/2019
Bae Systems Merrimack, NH,
  • Made deliveries and ran errands for 15-person shop.
  • Maintained shop equipment by checking fluid levels and sanding and cleaning parts.
  • Inspected parts using calipers, micrometers and depth gauges.
  • Kept work area neat and tidy to safeguard workspace and efficiently locate tools and other items.
Assistant Manager, 08/2017 - 06/2019
Fleet Feet Birmingham, AL,
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored 15-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Diploma: , Expected in 06/2015
Harbor Creek Senior High School - Harborcreek, PA
Certificate: Electronics Technician, Expected in 07/2016
Naval Station Great Lakes - Chicago, IL,

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School Attended

  • Harbor Creek Senior High School
  • Naval Station Great Lakes

Job Titles Held:

  • Electroplater
  • Electronics Technician Second Class
  • Machinist Helper
  • Assistant Manager


  • Diploma
  • Certificate

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