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Electronic Security Manager Resume Example

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ELECTRONIC SECURITY MANAGER
Professional Summary

Looking forward to a challenging job in reputable organization to utilize my network, security, IT support and management skills for the growth of organization and myself. I have a lot of knowledge in Network Security, and Security Systems. I also manage Firewalls, CCTV, and very good skills searching and troubleshooting IT network, security and support problems. Fast Learner and very responsible.

Skills
  • Risk management processes and analysis
  • Self-motivated
  • Project management
  • Staff development
  • Budgeting and finance
  • Client assessment and analysis
  • Strong verbal communication
  • Conflict resolution
  • Team liaison
  • Data management
  • Team leadership
  • Process implementation
Work History
06/2016 to 07/2017
Electronic Security ManagerGrupo Puntacana – Santo Domingo, Distrito Nacional
  • Inquiries, purchasing, approvals, etc.
  • Ticket Management to prioritize and organize the support given.
  • Network Design, and Intrusion detection.
  • Achievements Organization of the cameras and switches in an International airport for better management and control.
  • Reduce the problems frequency by 150%
  • Switches HP y 3COM Management and documentation Firewalls, routers y switches management.
  • Cameras and conexión administration Management and administration with CCTV systems / Video Vigilance Security / Network Fiber, UTP and Networking Maps, Diagrams for Switches and Cameras Coordination and Configuration for new offices and structures in Security.
  • Name for cameras, ports and switches Quote Services and materials necessary to install Cameras, Magnetic Doors, and Door accesses, and Switches.
  • Maintain updated the Device Inventory and Control and monitor they keep working.
  • Help Security Entities to Connect and help/support them to use the software for CCTV.
  • Manage the Electronic security team and prioritize troubleshooting's to fix and close tickets VLANS Administration to separate the security cameras from the rest of the data network.
01/2013 to 03/2016
Data Network SpecialistMarsh, Franco & Acra – Santo Domingo, Distrito Nacional
  • Switches Cisco and Riverbeds Management.
  • Firewalls, routers y switches Management.
  • Meet Goals Set at the start of the year.
  • Monitor connections between offices in USA and Latam.
  • WiFi Implementations with Aruba Networks.
  • Communications Problems Troubleshooting in Mails and Programs Maps and Diagrams / Creation and management maintaining all the documentation updated.
  • Configuration / Preparation on New offices Designs in their network structure.
  • Port naming and Hostname Assignment in Switches Management and keep it's documentation updated.
  • Documentation for Bandwidth Management for every office under our responsibility.
  • Service Suppliers Quotes with the ISP and Internet / MPLS Providers.
  • Management of MPLS, BGP, QOS, Vlans and inventory / documentation of the existing assets.
  • Help / support External Clients to Connect to the Internal System application.
01/2006 to 12/2013
Network AdministratorMarsh, Franco & Acra – Santo Domingo, Distrito Nacional
  • Franco & Acra Tecniseguros.
  • Windows / Linux Server Administration, management and Maintenance Firewalls, routers and switches Management, Maintenance and Documentation.
  • Proxy Management and Access to the Internet.
  • Active Directory, security Policies Management Programs, email, and server Troubleshooting Antivirus Management, Epo Console Administration, Internet Gateway and Spam control assignment (rise or lower the score for spam) Backup Management, Floor Plans, Maps and Contingency Plan book documentation and update.
  • VoIP Central Management.
  • Elastix / asterisk, freepbx) + IVR changes Webshield Appliance (Email Security and Web appliance) Management Mail Users, Windows Users Creation, elimination and Management.
  • Technical Support Team Management (2 employees) Install Servers and their Services for the Business to use.
  • Help Clients to connect / troubleshoot connecting to the internal Application.
08/2001 to 12/2005
Senior Technical SupportMarsh, Franco & Acra – Santo Domingo, Distrito Nacional
  • Set the backup Make Transfer operations with the Insurance Brokers Toner / Ink and Cartridges changes to Printers and Electronic devices.
  • Windows / Software Installation to Computers.
  • Deliver the users passwords for first time log in.
  • Invoices and Credits Transcribing on the system.
  • Set up IP on Printers and Computers / Devices Solve Users requests when their Computers failed.
  • Internal Software Installation for Internal and External Clients / Users.
01/2000 to 01/2001
Internet TechnicianCompusoluciones – santo domingo, DN
  • Compusoluciones (contratista Codetel/Claro).
  • Install Internet and Dial UP connections to Codetel (ISP) final USERS and new Customers.
01/1999 to 12/2000
Technical Support AgentConsorcio oriental – santo domingo, DN
  • Soporte Técnico, Consorcio Oriental Install Moneygram Systems in Assigned computers.
  • Connect via Pc anywhere by modem to the Office Branches around RD.
  • Year 2000 bug / Card / Preparation on many Computers Maintaining and Installing of Matrix Printers and Inkjet Printers in the office.
  • Adjustments to the internal System programming.
  • Verify the NOVEL System was working and keep it running.
Personal Information

Status: Married, Traveling: Passport, American Visa, Brazil Visa. Driving: Dominican Driving License. 

linkedln: www.linkedin.com/in/heric-baez-3a1733a8

twitter: @djheric

Education
2010
Master in Management and Productivity: Computers Engineering
Universidad Apec - Santo Domingo, Dominican Republic

Research: (ISA) Server, Como Solución de Seguridad Para el Acceso a Internet en una Empresa de Corredores de Seguros en La República Dominicana

2003
Computer System Engineer: Computer Engineer
Universidad Apec - Santo Domingo, Republica Dominicana
1996
Bachelor Degree:
Mathematics High school, William Howard Taft, High School -
2017
ITIL Fundations, Online Course :
. -
2010
Installing and Maintaining Microsoft Exchange 2010, Teorema:
Teorema -
2006
Curso 2274C Managing a Microsoft Windows Server 2003 Enviroment.:
Teorema -
2006
- Taller de Supervisión Efectiva:
Marsh -
2006
- Taller de Liderazgo y Gestión de Personas:
2005
- GroupShield Mcafee:
2005
- Epo Orquestrator 3.5 Mcafee:
2005
- Mcafee 7y8 Mcafee :
2005
- WebShield / Mcafee Secure Internet Gateway (SCM) Mcafee:
2003
- Linux Introducción Rubiera, Servicios Técnicos Esp:
2003
- Linux Avanzado Rubiera, Servicios Técnicos Esp.:
2003
- Linux Administración Rubiera, Servicios Técnicos Esp. :
2003
- Programación WEB APEC, Monográfico, :
2003
- Prevención de Intrusos (informática) Network Associates, :
2001
- Prevención de Incendios Franco Acra Años 90:
Ingles Nivel 7 EAS Institute -
Languages
English, Spanish, very basic Portuguese
Skills

3COM, Active Directory, Antivirus, Backup, Balance, Basic, BGP, book, Business Consulting, BI, BUSINESS INTELLIGENCE, C, cables, Cabling, ccna, cisco, Cisco 5.0, Cisco / IOS, CMS, Hardware Installation, content, SC, Clients, Delphi, Documentation, Doors, Email, English, Fast, Firewalls, Floor Plans, gateways, Gateway, HP, Ink, Inkjet Printers, Insurance, IVR, ISP, Inventory and Control, inventory, IP, ISA, ITIL, Latin, Linux, logic, DIRECTOR, Managing, materials, McAfee, Mcafee 7, GroupShield, Access, Exchange, Exchange server, Microsoft Exchange, Microsoft Internet Security and Acceleration Server, Mail, Office, office 2000, win 9, Microsoft Windows, Windows, Win2, Windows 2000, NT Server, NT, modem, Network Associates, Network Design, Network Support, Network, Networking, Networks, NOVEL, OS, Pc anywhere, Cameras, Policies, Portuguese, Printers, programming, Proxy 2.0, Proxy, purchasing, Fast Learner, Red Hat, Routers, SAN, Servers, Software Installation, Solaris, Spanish, SQL, Switches, Switch, TCP IP, Team Management, Technical Support, troubleshoot, Troubleshooting, Unix, Upgrade, Video, VPN, Visual Basic, VOIP, Windows Server, Windows 2000 Server, Year 2000

Additional Information
  • Status: Married, Traveling: Passport, American Visa, Brazil Visa. Driving: Dominican Driving License.
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Resume Overview

Companies Worked For:

  • Grupo Puntacana
  • Marsh, Franco & Acra
  • Compusoluciones
  • Consorcio oriental

School Attended

  • Universidad Apec
  • Mathematics High school, William Howard Taft, High School
  • .
  • Teorema
  • Marsh
  • Ingles Nivel 7 EAS Institute

Job Titles Held:

  • Electronic Security Manager
  • Data Network Specialist
  • Network Administrator
  • Senior Technical Support
  • Internet Technician
  • Technical Support Agent

Degrees

  • Master in Management and Productivity : Computers Engineering
    Computer System Engineer : Computer Engineer
    Bachelor Degree :
    ITIL Fundations, Online Course :
    Installing and Maintaining Microsoft Exchange 2010, Teorema :
    Curso 2274C Managing a Microsoft Windows Server 2003 Enviroment. :
    - Taller de Supervisión Efectiva :
    - Taller de Liderazgo y Gestión de Personas :
    - GroupShield Mcafee :
    - Epo Orquestrator 3.5 Mcafee :
    - Mcafee 7y8 Mcafee :
    - WebShield / Mcafee Secure Internet Gateway (SCM) Mcafee :
    - Linux Introducción Rubiera, Servicios Técnicos Esp :
    - Linux Avanzado Rubiera, Servicios Técnicos Esp. :
    - Linux Administración Rubiera, Servicios Técnicos Esp. :
    - Programación WEB APEC, Monográfico, :
    - Prevención de Intrusos (informática) Network Associates, :
    - Prevención de Incendios Franco Acra Años 90 :

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