EHR Implementation Specialist09/2014
to 05/2015 IOS Health Systems/Intermedix – Miami,
Responsible for high revenue accounts nationwide.
Develop and carry out project plans for a successful system implementation using Microsoft Projects.
Complete workflow analysis using Visual Paradigm and propose changes for a successful system implementation and retention.
Follow-up assessments to implemented changes were evaluated and further discussed with management.
Train all system end-users including clinical and non-clinical staff using GoToMeeting Webinar and completing on site presentations.
Keep all medical office staff informed and educated on the latest CPT, ICD-9/10 and CMS Meaningful Use Incentives guidelines using GoToMeeting Webinar, on site presentations and training material.
Prepare training material using Microsoft Suites for clinical accounts and different departments within IOS including sales, customer service, and the development team.
Configure EHR system to accommodate each individual client according to their specialty.
Assist in current system design analysis and propose modifications using mock up software such as Balsamiq.
Analyze and design new features which enhance the system end-user satisfaction.
System quality assurance testing and reporting (QA) using TestRail.
Assist in the initial interface configurations and set up within the EHR for each client.
Interfaces include prescription (Rx) services, bi-directional labs, internal faxes and secure e-mail.
EHR Office Manager01/2006
to 08/2014 MDFlow Systems, LLC – Coral Gables,
Responsible for day to day office management operations for several departments including accounting, debt collections, payroll, human resources, marketing, business development, and software development.
Project manager for several clients requiring the need to transition all patient paper charts to electronic charts.
Train and educate clinical staff on HEDIS measures in order to improve scores throughout the organization for higher revenue from insurance companies.
Coordinate and participate in medical exhibits nationwide.
During the exhibits, presentations and software demonstration were conducted to prospect clients.
Coordinate the level of need in technical support.
Supervision of customer service providers, and ensured client satisfaction by providing supervised follow-up calls.
System error monitoring and reporting with the development team.
Provide software demonstrations to sales leads followed by proposals.
Land Surveying Office Clerk01/2005
to 01/2006 Alvarez, Aiguesvives, and Associates, Inc – Miami,
Complete land survey work order preparations.
Convert engineer land survey dimensions into AutoCAD drawing.
Elevation certificate preparations.
BS: Management Information Systems2016Florida International University-
FLManagement Information Systems
AA: Computer Information Systems2011Miami-Dade College-
FLComputer Information Systems